Victoria, Canada
516 Yates St
N/A
+1 8667624122
I found my stay at HI Victoria to be great. The staff were friendly and helpful and the whole place was quite clean. Yeah, it's right on Yates and across the street from Lucky, so there's a good amount of noise at night but that's what earplugs are for. The breakfast was typical hostel fare. My bed was comfortable and the locker was a 5 deposit, of which 4 were returned on check-out.
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The only reason I'm not sleeping either somewhere very expensive or in my car tonight is because I got a last minute change of plans. I called to cancel and discovered they'd put my booking in for a week late. Extremely shoddy. I've also stayed at this hostel before and would give it 3 stars if it was run properly. Still better than turtle.
Great location and friendly staff. But nothing can make up for bed bugs. Of many hundreds of hostels I've stayed in worldwide, this was the fourth I had an encounter with bedbugs. The managers seem to responding seriously to it, so hopefully it doesnt happen again.
Great place to stay if you're a cyclist passing through. Clean facilities, cheap and extremely welcoming. Laundry and a pool table were a bonus.
Could be cleaner, but I think that's just hostels. Staff were very helpful and accommodating. Great location near the nightlife and restaurants, but was a little loud at night because of that. One star off for the mysterious wet spot on the floor and large bug I saw crawling along the base of the lockers.
Well this is the first time that I've ever been banned from anywhere. Apparently I was "sneaking into the co ed dorms" when I asked about camera footage they got defensive. I'm not mad, they lost a good customer. I work in Victoria and used this place often. One night I did have someone confront me about having my cell phone too loud while watching my fav hockey team before 11pm(quiet time) there stories jumped around and changed everytime I asked who accused me of doing such thing. So it's obvious that someone was or is out to get me. I hope you guys hire happier staff.who happen to be better at communicating. I'll be praying for y'all. God bless.
Was kept awake by people yelling outside every night. The dorms are very large with up to 20 beds. The carpet in the dorm is badly stained and I would rather have Linoleum in a dorm, so the floors could be mopped. The kitchen compost was really piling up and it appeared it was only emptied once per week, since there were five, five gallon pails. This is unsanitary as the compost was decomposing. Kitchen area is very poorly designed. It would be nice to have some new matching dishes as they are inexpensive to replace. Staff were helpful and friendly. The pool table upstairs could be heard from downstairs eating area. People were respectful. Lights next to the beds would be helpful so you could have some light without lighting up the whole dorm. My locker was in need of some paint on the inside as it was rather dirty.
Great location but there are lots of bed bugs. Check the pillow cases and under the sheets and mattress. We stayed for 2 of 4 nights and got a refund for 3 nights no problem, they didn’t seem surprised to hear of bed bugs
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