Hamilton, Canada
840 King St W
N/A
+1 2899410703
Kerbside pickupDeliveryIn-store pick-upIn-store shopping
Amazing staff. I bought my first bike here and very quickly outgrew it skills wise, I then broke my frame and so we got it sent out on warranty. They were very helpful and managed to help me get a whole new bike that was worth a lot more then what I originally paid... for free. I would recommend this store to anyone from any skill level (but specifically beginners) that wants some expert opinions or is looking to buy their first mountain bike.
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it is fortunate for a community to have a store like this to provide an opportunity to enjoy life esp during such discouraging times. you are doing something good for many people.
Very good ..I was looked after very well and found the customer service was quick efficient and friendly ..every one staying within the proper covid protocol
I can't recommend Pieriks anymore which is a shame as it used to be my primary bike shop and its where I bought my first Cyclocross bike back in 2015. As many other folks have indicated the ownership changed a few years back and things have gone downhill since. I hope they can turn things around but I've given the place enough shots and I'll be going elsewhere from here on out. I was let down a few times by the service and advice I've received over my last few visits so I started going to other shops except for when I needed supplies quick. Earlier this summer I stopped in to pick up tubes and the owner wasn't wearing a mask or social distancing. He has noted in his replies to other reviews they have medically exempt staff members but while I was in the store one of his employees let in a group of customers without masks (to be fair the customers asked if they had masks to provide). That made me extremely uncomfortable and I haven't been back since. It has been distressing to see that this isn't a unique experience from other reviews. For your safety and convenience I'd recommend going to another bike shop in the area.
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