Simcoe, Canada
270 Norfolk St S
N/A
+1 5194269090
Kerbside pickupIn-store shopping
He was very friendly and helpful in getting what we needed for my filter queen.
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Good place to take your vacuum cleaner if it doesn't suck.
Very knowledgeable, great service, great prices
Helped me out and fixed the problem instantly! Saved me, from going through warranty and having to pay expensive shipping costs. Thanks Guy’s (no pun intended)!
6 weeks ago, I went in to replace my central vac airstream powerhead. I was told he had one at his Tillsonburg store and could get it in by the next day. A week later, I called to follow-up and he indicated that he didn't have one but ordered it and it should come in within a week. I called a week later and he indicated that they don't make them anymore and are replaced by SEBO. He said there's nothing not to like about SEBO as they are top of the line. I researched them on-line and agreed to purchase one from him. He quoted the price and indicated I would have a 2 year warranty. Today, 3 weeks later, now 6 weeks, I called and he said it came in about a week ago and he didn't think I would like it so he returned it. Apparently, he had 3 days to return it. He never called us to inform us it had come in???? I contacted SEBO and found the closest authorized local distributor in Caledonia - The Vac Shop. Within 1 hr, I had my SEBO powerhead with a 10 year warranty and it was also cheaper than what was quoted in Simcoe. Note: Guys Vac shop is not an authorized SEBO dealer and does not have access to these vacuum cleaners/powerheads for resale. Bottom line, I felt deceived and also feel I received poor customer service. I do not recommend Guys Vac Shop in Simcoe.
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Kerbside pickupIn-store shopping