Gatineau, Canada
375 Boulevard Maloney O
N/A
+18196690111
We purchased a 2019 F150 Limited from Mont Blue Ford in Dec 2020. During the purchase process a couple minor issues were addressed to everyone's satisfaction. We were pleased with most of the transaction with one exception. After we got the truck home we wanted to install snow tires and rims on it and notice the wheels had lockable wheel lugs. We contacted the dealership to find out if the previous owner who was and still is a Mont Blue customer had the special key to remove the nuts. We were told on the 20th Dec 2020 by Patrick that he will look into it and take care of it. We also left voice messages with a manager requesting assistance. As of this review we have yet to receive any information from Mont Blue Ford regarding the special key or any advice on how to correct the situation. they have not returned our calls or answered our texts. We were not looking for Mont Blue Ford to buy us new set of keyed lug nuts. We just need information on where or not the previous owner still had the special key and any advice on what we need to do to correct the situation. So their after purchase customer care is lacking.
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I was in the market for a used/demo 2018 Ford Mustang GT. I was able to locate several on line, but the price from Mont Bleu was the best. I live in Toronto, and was willing to make the trip to Gatineau to get the vehicle provided i was satisfied by the way they did business. I called the dealer and the first person i spoke to was Patrick Scrivener, he was helpful, polite and went out of his way to get my business. I am a tough customer, and i made a lot of requests for information, photos, videos, tire measurements (the list goes on). At all times Patrick provided me with all the information i requested. I was a little apprehensive about buying the car in Gatineau, then having to pay for additional taxes when i brought it in to Ontario. Patrick assured me there wouldn't be any issues and included in the sales contract that Mont Bleu Ford would pay the taxes on my behalf, and certify/register the vehicle in Ontario. Mont Blue Ford is licenced to sell cars in both Quebec and Ontario and they prepared all the paperwork for me, and when i went to the MTO in Ontario, the registration was smooth, and no surprises (although i expected there to be issues as i had never done this before). The lady at the MTO was familiar with Mont Bleu Ford, and said that she had dealt with them regularly and had never had any issues with them, their paperwork or their business practices. In short i just want to say thank you to Patrick Scrivener, Marc-André Leblanc, Dominic and George Petric (the owner - he came to thank me when i purchased the vehicle and was about to leave, it was a very nice touch). Since leaving the car has performed fabulously, and if i am in the market for another vehicle i will go see them, it was worth the drive. Ford dealers in Ontario could learn a thing or two from them. Thanks again.
We recently bought a used Corvette from Mont-Bleu Ford. The service we received was excellent, the staff were all amazing. Would not hesitate recommending this dealership to anyone.
Visited the dealership yesterday to look at an F150. This is the best experience I have had at a new car dealership in 30 years! Devon, the salesman assigned to us, was great. They know how to deal with clients properly. Will be recommending this dealership to friends and family for sure.
I just picked up a new F150 from Mont Bleu and it was hands down the best experience I’ve ever had purchasing a new vehicle. From the initial conversation to delivery was seamless and painless. Devon was able to track down multiple vehicles that fit my requests and had everything put together and delivered in 3 days, even with the current complications and social distancing. I would not hesitate, for an instant to recommend George, Devon or Mont Bleu to anyone. Top notch staff, amazing customer service and unbeatable pricing. For the first time I can actually say that I’m looking forward to my next purchase rather then dreading it. Thank you all so much for everything, it was a pleasure doing business with you and I will without question be returning for my next purchase.
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