Surrey, Canada
9324 192 St
N/A
+1 6048885150
I've been working in the Vancouver areas for 2 years now. F and G was recommended to me by a Coworker when I relocated here. Ever since, I have never had to call another company for any kind of shipping or picker truck Service. Jason, Bal and the gang at F and G go above and beyond for myself and our company.
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Requested a quote for a hot tub to be lifted from front driveway to backyard deck. Upon site assessment received quote for 1,300. Via email and text, authorized to pay by Visa 1,300. On date of service, wrong crane was dispatched and had no supporting tools to do the job. After five hours of waiting, help arrived and got the job partially done in 15 minutes while destroying part property. Due to the botched job and wrong crane dispatched, I incurred an extra 500 cost as the tub was lowered at the wrong place. Most of all, F&G charged my Visa for 2,000 instead of 1,300 as agreed upon quote received and, without even any invoice, advise or notification, they charge me yet again for another 471.81 blindly despite no authorization given for any charges. No invoice or explanation until requested refunding all unauthorized Visa transactions. A totally botched job, driver of crane sitting, waiting for tools he should have had for over four hours, watching movies on Amazon Prime yet F&G charging my for 7hrs of labor? It is time to step up to dishonest service.
We used them to move our Seacan to our next job site. I was positively surprised by the simplicity of the ordering process, and the execution of the delivery. Everything went smoothly, and we were very happy with the service. Seemed a little bit expensive, but then again pickup within 2 hours of calling and delivery to our site was worth it.
Would like to acknowledge F&G Delivery Ltd.'s expeditious response in reviewing our complaint filed and most importantly, resolving all concerns expressed to our satisfaction. Thank you F&G!
Pay wages to your drivers, some of the drivers are on hunger strike. Shame on you people
Deli
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