Etobicoke, Canada
1629 The Queensway
N/A
+14162551132
I visited four times. First time for about an hour with my dad just to see the various models and speak to the sales staff to learn which one would be suitable for my parents. I came the next day with my both my parents to show my mom the model I selected for her. We spent about thirty minutes while she explored the different options available. Two days later we came for a test drive. Spent about an hour with the same sales rep. Up till now he was a patient and genuinely a sincere person. Next day was our fourth visit. We made an offer and left in fifteen min. Never heard back!! Not even a courtesy call back!! No follow up. No "we appreciate your interest and want your business" Nothing! I even called them and left a message! Again.... nothing Never waste my time there again!
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Amazing Service! I have been to Mercedes Dealer in Barrie and in Brampton but the service I received here was the best. Denney our sales rep went above and beyond and made sure that we are satisfied with our purchase. He made the whole process very smooth, not once we felt pressured by him to buy the car. He gave us his direct line and even replied to his messages on his day off. I will defiantly recommend this place over any other Mercedes dealer, I will be going back myself to buy another car and all credit goes to Denney and his customer service.
Leased my c43 cabriolet and could not be more happier with service and attention I have received. Not pushy, professional and intelligent staff that sell via being informative rather than using cheap sales tactics. I was allowed to do multiple test drives on multiple models before committing to my lease, and the test drives were allowed without a rep, which made me feel free to explore and feel comfortable in the car. Overall great experience, Ziad and his coworker were amazing. Why 4 of 5 stars though? Their service/parts department needs to amp the game in customer service and stop upselling at every opportunity.
Amazing place. I went to several dealers before the purchase, best experience with this dealer. Shawn was amazing, very knowledgable and accessible. Thanks Shawn. Try this dealer and you will not be disappointed. I have not visited the service department yet.
Vab was a great sales associate. Friendly staff well organized and trained.
This review is for the website only. I've been looking at a lot of cars, on all GTA sites and the advantage of course is that you don't have to drive out to see a car because you can see plenty of pictures on the site. Not any more. Now all the pictures are generic. For example, I see a description that says napa brown leather seats. I look at the pictures and what do I see? Black seats. It's not even worth looking at the images anymore, they are not of the car you are researching.
Amezing service. Whenever I drop by or call my dealer Norbert Morocco’s assist me in a highly professional manner that exceeded my expectations. From my experience 5 stars.
Excellent sales staff always willing to go above and beyond your wishes.
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