Ingersoll, Canada
143 Bell St
N/A
+1 5194851820
I love this place! Everyone is super nice and my dad works here.
like
A nightmare to deal with. We didn't know that our property was in arrears. No effort was made by ERTH power to contact us until disconnect was left at the address- on the ground. No invoice, no letter, no phone call. I immediately attempted to pay the bill. The supervisor (LISA) was completely inept and unhelpful. We were charged interest and reconnection fees for a service we weren't even aware of. Their automated billing system disconnected me several times.
-They randomly stopped sending me My electronic bill -Power flickers so much I stopped setting my clocks
I did receive answers to my questions and was given the information I was seeking. The information was correct. Some reps are very pleasant while others seem miserable and upset at being bothered. Seems not right when customer service is their actual job.
Very bad costumer service. Lady on the phone was very rude and just didn't seem to care. And extremely over priced
Deli
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