Edmonton, Canada
15103 Stony Plain Rd
N/A
+1 7804863634
Kerbside pickupDeliveryIn-store pick-upIn-store shopping
Wheelchair-accessible car park
Very competent service staff. Had a bike tune up. Quick, polite and respectful of Covid protocols. Reasonable prices. Sales team knowledgeable. Highly recommended.
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You gotta love a shop that answers product-related questions for someone who is thousands of miles away. I asked about comparing two brands that I have an interest in, but haven't found in the same place (or even nearby to where I live). Talk about great people-friendly service! Thanks!
REALLY FRIENDLY, HELPFUL PARTS & SERVICE :-) I phoned about a part and the guy went to check, then said “I have it right in my hand”. I stopped in and a fellow named Keith was really helpful, got me all sorted out with some extra parts, and with the help of one of the other Service reps, I was on my way. They really looked after me - super friendly and helpful... I was impressed :-)
This was the first time I entered this store even though I've driven by it so many times. I was greeted at the door and asked if I was looking for something specific. I personally like this approach as it shows they are interested in my business and I don't need to waste time getting to my objective. Of course, if I just wanted to browse, I have that option available. I was literally shocked by the size of the place and so many bikes and related accessories. I was introduced to Ken, who provided excellent service, took me downstairs to see what indoor smart cycle equipment they had (I don't want to spend 2800 on a Peloton when there other options for half the price and I get to ride my actual bike), unfortunately, new product will be available in a few weeks (hopefully it won't snow before they arrive but it is Edmonton). I will keep an eye on their website. Parking is available at the rear off the building.
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