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Crystal Vision & Better Hearing

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Surrey, Canada

cvoh.ca
Optician· Eye care center· Optometrist· Hearing aid store

Crystal Vision & Better Hearing Reviews | Rating 4.9 out of 5 stars (8 reviews)

Crystal Vision & Better Hearing is located in Surrey, Canada on 1711 152 St #135. Crystal Vision & Better Hearing is rated 4.9 out of 5 in the category optician in Canada.

Address

1711 152 St #135

Phone

+1 6045413937

Service options

In-store shopping

Accessibility

Wheelchair-accessible car park

Open hours

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Wayne Arsenault

I rarely write reviews..."because if your have noting good to say, say nothing". In this case I have to raise a voice and warn others. This vision center is being poorly managed during these extreme times with covid. I was at the counter ready to make a purchase with my wife when another customer whom was at the counter beside me was talking extremely loud. So I turned to observe and witnessed this gent with the mask below his chin being very engaged with the young lady across the counter. This went on for about 10 mins until I finally got out of my chair to ask this man to pull up his mask. We had words and he finally complied. When he left the clerk in front of me advised they get people like that all the time. I asked why they do not refuse to serve them or call security ? I really feel for the sales people here as it is not their problem to deal with! I fault the management of this company and as such refused to purchase the two sets of glasses from them I selected. I will also never again set foot in this store until the management can assure a safe and cleanly environment for staff and customers. At present they are not and can not!

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dragan g

This is my second time in a few years buying glasses from Crystal Vision in White Rock with both experiences being great. This time Sam and her co-worker exceeded my expectations with awesome service from start to finish. I'm very happy and would highly recommend them to anyone looking for eyeglasses. 2 for 1 deal was also a bonus!!!

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Browny Love

I highly recommend this location. Great great customer service! I have to drive 30min but worth the drive to get serviced by friendly staff. I felt comfortable picking my perfect pair. They don’t make me feel rushed and they were very easy going. I stopped by this location before when I was browsing around. This staff was very friendly and knowledgeable so I decided to purchase here. ( the staff was in her 50’s with blond hair. It was a year ago in the morning ) Came back to purchase my pair today (Dec 17th at 4pm) and it all went perfect. All 4 staff(including the optometrist) had a very good team work and all were positive, friendly and professional.

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Colette Walters

I have dealt with Crystal Vision twice now, and both times were such fantastic experiences. The first time, I was working in the mall so it was the closest place for me to get contacts (I go with convenience, not price necessarily). I was so blown away by the amazing service by Brody , that I now work in Chilliwack and still will order from the White Rock location. I just got off the phone with Brody, and was so taken aback that I had to write a review...I let him know that my dad has a hearing appt at the Hear Canada right next door and that he will stop in and pick up my contacts. Without a thought, Brody said that he will get my contacts together and drop them off at the hearing clinic for my dad. Now this is service! I work in the service industry and get pretty amped up when I receive great service. Thank you Crystal Vision - you have a lifer.

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Living Enlightened Education

I highly recommend this place they have amazing frames from designer right down to frames that are very inexpensive and still gorgeous ! I was going to another place in South Surrey at royal optometry by choices market. They were double the price for their frames and They did not want you to try all the frames on as they had to clean afterwards.. They made me feel very uncomfortable when I wanted to try on more than just three or four glasses.. The frames at Crystal vision were by far better choices, and there was no comparison as to how good the service was as well. I received two pairs of glasses with my trifocal prescription as opposed to one pair at the other place for the same price. I bought a beautiful pair of tiffany glasses and the second pair was half price you can’t beat that deal for sure!! I just want to say thank you to the girls at Crystal vision!! I appreciate the time that you took out to help me the day I was there. Not once did they complain that I tried on 30 pairs of glasses to clean them afterwards !! I would give you 10 stars if I could.

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Alana Macfarlane

Wonderful Service! Highly recommend it. Will definitely be returning.

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sailrow

A Very good store and friendly employees and a great place for buying frames and lenses for glasses with reasonable prices.

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Gillian Murray

Overall great experience! I broke my glasses and they were able to replace them within half an hour! Really professional excellent service. If you need glasses they are the place to go! Plus they have a wide selection of frames which is an added bonus!

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