Terrace, Canada
5003 Graham Ave
N/A
+1 2506154031
Adoptions are handed out on a first come first serve basis rather than based on if they home suits the temperament and personality of the animals, if they have a lot of applications then they will stop taking applications. However, even though new people are still not allowed to apply, applications for previous litters are considered first before any new applications which have come in. In other words, you better hope that you know someone/ have put in an application multiple litters ago or good luck. Begs to ask the question on why they bother taking in any new applications.
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Have only dealt with the shelter for private cremation services of our beloved dogs. Can't say enough about how compassionate and professional the staff are.
Great and Ann was very nice and helpful
My cat was recently run over, and I brought her in to be cremated. The initial lady I dealt with when dropping her off was very sympathetic. When I had called back regarding urns to purchase, the lady was quite rude on the phone and just said it had to be purchased when dropping off the animal for cremation. Fair enough. Today I go back in to pick up my cat, and she made me feel bad because they couldn't decipher my last name. I apologized for the inconvenience, but still got no sympathy. When working with the public, especially after someone loses a pet the least you could do is offer up some sort of sympathy. Also, this is the 3rd time I've unfortunately had to bring a pet in for cremation and this is the first time I've ever been made to feel this way. Just wanted to clarify that this was one specific person, not the entire staff.
Rude, inconsiderate and arrogant staff. Won't be adopting from these people.
Staff where rude and didn't want to broad my dog.
Very compassionate
I love the animal shelter and I love Volunteering at the animal shelter
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