Brighton, Canada
305 Main St
N/A
+1 6134751441
In-store shopping
Gender-neutral toilets
Repair services
Lens RV sales department are great. The service side of the RV dealership is where this place is lacking. I picked up my new trailer on a Friday. I went directly camping with my new trailer with my family. I had an issue with the TV right away. I found out later during their PDI that they knew the TV was defective. I was not told about this issue. I understand that stuff happens so I have been extremely patient. Couple smaller issues but that is why you take thing out right away to find out what may need to be repaired. Service side of things with communication. Several phone calls and you finally get the phone call back. I talked to my sales rep and he indicates the service manager loves emails and will respond. Nothing. Frustrating. Will continue to give them the benefit of the doubt due the the Sales Manager Rick who has been more than accommodating during this all. We will continue to monitor how things progress.
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I just went and signed the paperwork for my 2020 Jayco Jay Flight and I couldn’t have been anymore impressed with how Lens RV has handled the financing/approval process. From day 1 I have had nothing but positive things to say about this dealership and I look forward to picking up the trailer this coming May! #dreamcometrue
In March 2020 just before the onset of the global pandemic we purchased our Jayco JayFlight from Lenns RV. We were consistently surprised by the smooth transaction despite the fact that there was many barriers in place with respect to COVID19. The sales team at Len’s RV was quick and efficient in dealing with any concerns we had with respect to our trailer purchase and finalizing the sale. Our trailer purchase did not go off without a hitch but we are happy to say that lens RV immediately took action to repair, replace and correct any issues that we had. We had immediate service on site when needed and nothing but our best interest at heart. We would recommend anyone to purchase their RV from Len’s RV as their customer service, attention to detail and willingness to help us out was top notch. Kelly and Tim
Very friendly highly knowledgeable staff. Large Jayco trailer selection.
Friendly staff very helpful over the phone and in person had what I needed good selection of parts for RVs good location.
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