York, Canada
33 Gabian Way
N/A
+16478850740
I was very unsatisfied with the product as there were pieces missing from it as well as rust on the bottom panel when I opened it at home. When I contacted the store the owner began to argue with me to state that I bought it 13 days ago even though they have a 30 day warranty policy and that he buys his product from China and that there's nothing that he can do. I then explained to him that I bought the car 2 weeks in advance on that day due to him having a sale prior to my sons birthday. When I looked at the Website I found out that the sale price was unchanged and just a ploy to make customers feel like there was a deadline. After multiple calls to him and explaining what I was missing, taking pictures and sending them, being hung up on twice. I final recieved the missing pieces after driving 2 hours back to the store. YES all sales are final and that is fine but beware as they claim products are \NEW\ and haven't been opened but are missing many pieces.
like
We bought a car from this store and it is so bad quality. We just bought it yesterday and the manager didn't even give us all of the materials to build the car, and now it is missing the steering wheel and some other parts.We told the manager we couldn't find those parts and he said that he put it in the back of our trunk, we looked in the whole car and we still did not see the steering wheel.This is bad quality and it was dirty inside. We read the contract to buy the car and it said that within 30 days you could ask the manager to repair any parts of the car,but we emailed him so may times and he only replied to 3 of the emails and then we tried calling him but he just hanged up. He just did it in a rush when we wanted to buy it to get the money faster. This car was expensive(it was 349 plus tax) and it looked like it was very good quality but it was low quality. So hopefully the manager is reading this to actually CARE for his costumers needs when they buy it. It also looked like someone had used the car we bought but then returned it and then the manager gave us the bad quality returned car.I would have rated this 0 stars if i could but you have to put at least one star to post a comment. \u003e:( Pick up time was rush because seller had another appointment. There is no product labeling. Some parts of the part list look open and used, some screws are missing, or not same as described on the menu. No refund, no exchange, pay before check, warranty is tricky.
bought two 24V \ATV's for my kids, had the store assemble to make sure everything works before paying. So far so good, we'll see in a few months. Store should accept other payment options beside e-transfer and cash.
We bought a 24volt Toyota Tundra for our son that cost 680.00 after tax. Once we opened the box and began assembling the vehicle we noticed that the windshield had a huge break off of the clasp. We contacted the owner and he stated “he’s not responsible for the handing of the items”. He didn’t offer to replace the item or any compensation. WOULD NOT RECOMMEND! Spend your money elsewhere. Find yourself a business that takes pride in the products they sell.
I just purchased two ride on motorcycles for my two sons here for christmas. After a lot of research on products and prices and locations I was hesitant to purchase here but the prices couldn't be beat and they were the only location that carried the exact one my 5 year old wanted. I thought I'll take a chance. I was hesitant to buy here because of all of the reviews but I thought I'll go in and trust my gut. Also people are faster to leave negative reviews then positive ones so most businesses have a higher number of negative. The sales clerk who helped me Hina was nice and helpful. The prices were just as advertised online and there were no surprises. I bought the two motorcycles and Hina brought them to my car for me without me asking which was nice. The larger ones box was too big to fit in my trunk so she opened it up and helped me place all parts in the trunk. She advised me I had a 30 day warranty if there were any issues. Once I got home I immediately opened them as I saw from the bad reviews that many people had missing parts or issues and were told they needed to advise within 24 hours. I put both of them together quite easily on my own as my husband would not be home until after they closed at 6 and didnt want to take chances. Charger both and they so far are working well. Both came in brand new beautiful condition and had never been opened previously and there were no missing parts. I called speedze as I had a question about one of them and Nick answered and was nice and helpful. So on my end so far I am happy I took a chance and was a good purchase I gave them 4 stars instead of 5 because they only take cash and e transfer which isn't the biggest deal but more payment options would be nice. And the sales people are nice but not overly warm and fuzzy. As of now I would definitely recommend buying from them and am happy I did. Hopefully this wont change
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