York, Canada
380 Alliance Ave Unit 130
N/A
+16479684004
You're rolling the dice with these guys. The reviews here speak for them selves. My wife and I went with Rebarn because their products are really the best in the city. Everything is custom made with quality sourced out reclaimed wood from old barns. *See picture below I assembled and installed the shelves my self which made the price of them very affordable. * I have experience and the tools to do this my self, so I would not recommend anyone to DIY them. Hire someone to do it for you. As for the CUSTOMER SERVICE. Mark, the owner, is actually a really nice guy. My wife and I spent some time with him before we put our order in. He gave us a little history about himself and gave us a tour of his shop. Everything seemed great until we were in business with him. Communication is not there. I would follow up once a week and would not get the a response till a day or two later or at times would not get response at all. He seems a bit disorganized at times and projects will take him longer than he expected, which is fine, but he has to communicate that to his customers. Mark, if you take anything away from this review please read this. WORK ON YOUR COMMUNICATION WITH YOUR CUSTOMERS. When you say the work will be done before Christmas on Dec 1st and then tell me a month later that it won't be done till mid February is just not cool. When I complained, the best you offered me was our money back. That's wasting your customers time. We were left with a demo'd kitchen until we had the shelves you promised us and had bought the hardware to install the shelves based on your word. Anyway, if you go with these guys, you're truly rolling the dice. If they deliver, you're getting a quality product. If they don't, it could be a major hassle if you're relying on them to meet a deadline. Good luck! WOW! Right into defence mode. Can't even take criticism. Look below at his response. Disgusting.
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I used Rebarn for a custom Z-brace barn door the hardware and ledger board. Rebarn is one of the only spots in Toronto offering the grey barn board. This material is certainly a statement piece with the textures and colours. Quality of the hardware is great. Unfortunately, due to the pandemic, it was a 5 month turnover from sales order to instal. If you're not in a rush, it's worth the wait for this exceptional quality.
I had a great experience with Rebarn and am fortunate to now have several pieces of their furniture in my home, a coffee table, console and side table. These pieces are the show pieces of my home with outstanding craftsmanship and beauty. Their service was friendly, reliable and I would definitely recommend their services.
They make amazing stuff that’s high quality and looks amazing. Mark is great to work with. Wants to ensure people are happy. Would recommend to others and plan to get more stuff.
Just received and installed our fireplace mantle. It looks incredible. Alex, who has been with the company for 5 years, and works in manufacturing is a true craftsman. He finished this hand picked beautiful piece of barn wood and created a work of art. Don't ever go with a a cheap alternative. This 150 year old wood mantle is the center piece of our living room and worth every penny!
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