Bartle & Gibson Co Ltd

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Yellowknife, Canada

bartlegibson.com
Plumbing supply store· Bathroom supply store· Electrical supply store· Heating equipment supplier· Pumping equipment and service· Water softening equipment supplier· Boiler supplier· Electrical wholesaler· Kitchen supply store· Water pump supplier

Bartle & Gibson Co Ltd Reviews | Rating 3.8 out of 5 stars (8 reviews)

Bartle & Gibson Co Ltd is located in Yellowknife, Canada on 324 Old Airport Rd. Bartle & Gibson Co Ltd is rated 3.8 out of 5 in the category plumbing supply store in Canada.

Address

324 Old Airport Rd

Phone

+1 8679202248

Service options

Kerbside pickupDeliveryIn-store pick-upIn-store shopping

Open hours

Mon
8AM–5PM
Tue
8AM–5PM
Wed
8AM–5PM
Thu
8AM–5PM
Fri
8AM–5PM
Sat
10AM–2PM
Sun
Closed

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W

Wade Makaro

Excellent place for all your plumbing heating and electrical needs.

J

Jim N60

Very Poor Customer Service - tried to order a bathtub 1.5 months ago, went into the store picked out the bathtub I wanted, they weren't able to give me a quote that day, that was fine, they said they would call in a couple days, a week went by no phone call, I followed up, left a message with the manager with the salesperson I was dealing with, said he would call me in half an hour, 3 days went by, called again, left another message, got the same story again that he would call me back in half an hour, received no call. I showed up in person the following day to deal with them in person because it was clear to me that they couldn't operate over the phone. That afternoon the bathtub was ordered, I was told it would be ready for pick up in 4 weeks, I called the store at the 4 week mark, was told that the bathtub had been there for a week (did not receive a phone call or email saying that the tub was ready for pick up). Went to pick up my bathtub this past Saturday, as soon as I saw the tub, I had some questions about it that the manager (I believe he was the manager) shrugged off and made it seem like it was a stupid question, turns out my questions were completely relevant and well informed as when I loaded the tub I realized that they had ordered me the completely wrong tub. They gave me my money back, didn't offer to make the situation right at all, didn't even offer to order the correct tub for me. Now my project I was supposed to have done before Christmas company arrived is delayed by 2 months, so I can order the proper tub, and I will not be using Bartle and Gibson for any of my future projects.

N

Nathaniel Fillion

I phoned to get NMUW electrical wire. Their customer service was O.K. but quote was on the pricey side. It was also 2 weeks for shipping. It was cheaper and faster to call RONA down south and have them drop it of at Canadian North Cargo and have it in Yellowknife the next day.

I

Ice Lake Rebels

Wade has assembled a fantastic team of knowledgeable and professional staff. Where else can u go in this town and get sucher an amazing level or service ; not too many places. Taylor is always smiling and laughing and so helpful with anything I'm looking for. I for one, am glad to have a Bartle & Gibson in YK and especially with this staff!!! Which I had more hands so I could give more then 2 thumbs up!!!!

F

Francis Dion

This shop seems to have good reviews. Maybe I just had a bad experience, however after two weeks and 3 reminders I still have no indication if my parts can or can't be sourced. I have taken my business elsewhere and won't be returning.

R

Robert Hawkins

The folks at B&G are great to deal with, they offer professional service and support. From what I’ve experienced, their staff know their products and customers needs very well.

E

Elaine G

The staff are helpful and have a great selection of plumbing and heating items.

S

Steve Prowse

Knowledgeable and friendly staff. Most items are usually stock.