North Bay, Canada
Northgate Shopping Centre, 1500 Fisher St
N/A
+17054986776
I have purchased a couple of phones now found staff very helpful. Corey completely set up my new phone including putting screen protector on. He was very knowledgeable with the phone I purchased as well as others he showed me. I often recommend wow to my family and friends. Great prices great service
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My husband and I both had a great experience at Wow. We were helped by Corey and he had great knowledge of both the products and services offered. He was more than happy to help with any questions we had. We each signed up for new plans with new phones and we will be returning to Wow whenever we plan to upgrade in the future.
I was there a few days ago speaking with Cody and Corey. They both seem to know their stuff. Was just looking for a new plan and they went over different options with Telus and Rogers. When im ready to switch over I will be coming here to see one of them
Excellent service and got 2 new iphones with fantastic bonus gift cards with each phone and accessories
Really nice staff. Had a chat with one of the reps and he knew his stuff well. Too bad I wasn't looking for a phone at the time but the time killing while waiting on others was appreciated.
visted this location after signing up my cousin for a new plan as he just arrived from Canada a few days ago. Sunday 14/04/19 first customer of the morning Corey the redhaired fellow probably saw as we were eager to sign up my cousins friend with the same plan. When I approached this loaction compared to Faisal in Burlington wow boutquie this guy looked like he needed a nap even though it was 10am. I asked him if he could help my cousin with signing up for a new plan as he is an international student in northbay at canadore college. I explained how we created an account with just the passport with koodo service and it worked. I also mentioned the plan we signed up for and he said that plan isnt available or it could be gone by tomorrow....it was obvious this employee didn't care for our business. He didn't want to help or even fire up his computer to see what really is needed after i told him that we just signed up the day before at a different wow boutique location in burlington with no issue. It became clear to me Corey didn't want to help and wasn't interested in promoting wow boutique's services.....Finally - I waited for koodo kiosk to open and once they did we had the same plan and same service we aquired the day before with no isssues from Nikki at the same mall. We walked back to corey to advise him of the lost sale and that we were able to get the services we wanted directly from koodo and instead of corey asking how they were able to do it or seem interested...That proved to me this guy didn't want to help or even try to understand how he could use this as a learning lesson and improve the customer experience by atleast pretending that he cared. You represent all the cell phone companies this is a bad look. My 2 cousins will be attending their student orientation on the 18th where hundreds of other international students will be looking for cell phone coverage and they will not be endorsing this location.
Great deals on phones and even better service!
Got my new phone from here. Great service
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