Woodstock, Canada
489 Dundas St
N/A
+1 5195373142
Kerbside pickupIn-store pick-upIn-store shoppingSame-day delivery
Wheelchair-accessible car park
Repair services
As always, excellent service and quality work. I’ve trusted them for several years and have never been disappointed. I LOVE my new wedding band that they recently helped design to suit me in every way. Highly recommend Wilson Markle Jewellers.
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Excellent service and pricing, walked in was greeted with a smile, battery was replaced promptly as I was chatting with this wonderful lady probably was the owner of the shop They have lots of gift items and crystals as well, they have great scotch glasses Cheers
The most terrible experience, so far, i have ever had with a business in Woodstock. It was my first time ever there and ,i needed a Guess watch fixed. Their hours on Google Maps says 10:00 a.m to 6:30 p.m. on Thursday( I have a screenshot). The lady asked why it says 6:30pm because,according to her, the shop was closed. I couldn't provide a response because, i presumed, it was a rhetorical question: I neither work for Google nor do i have the ability to edit their time of business on Google Maps. A man ( i consider the owner of the business), still wearing his magnifying glass gear,came out from a room and attended to me .I explained to him the issues i had with the watch, the steps i took to try fixing it and, inquired to know how much it would cost me to fix the watch (Band and battery). He initially gave me an inflated price then, changed it when he saw the look on my face. He earlier enthused that i try buying/ordering the band online prior to giving me a price. I told him i was willing to accept the price and, he should go ahead to fix it. I then jokingly told him i would like to watch him fix it(open it) because, i had a tough time opening the back. He suddenly got passive-aggressive and, told me to leave his shop, he was not going to fix it and that the shop's closed. I was shocked and did not know how to respond for a while. I regained my composure and asked him to confirm what he just said and, he reiterated his statement walking away while adding, " I DON'T HAVE TIME (no pun intended) FOR THIS". (Emphasis mine) This attitude was so unprofessional and rude. This shop should be avoided as much as possible. Unprofessional, lacked courtesy, aggressive and no regards for a potential customer. I would have given no star but it is kinda compulsory to at least give a star before leaving a review
I have purchased a watch here, as well as had multiple watch batteries replaced. Always a great experience.
Morag and Ryan are some of the most kind people I have ever had the pleasure of meeting. My husband and I know exactly where to go when we need anything jewellery related. It's so wonderful to support small, local businesses with huge hearts!
Great store. I buy from this local jeweler because the selection is affordable. Clean and well maintained store and I'm always greeted with a smile.
Great spot. Friendly customer service. Went in to find a watch buckle. They replaced it for FREE as a courtesy. Now that is going the extra mile
Bought my wedding band from Libby. Very friendly, helpful and polite. The whole staff were great as well. Prices were more then reasonable. I visited 4 jewelry stores on the same street and Wilson&Markle were by far the best. Great place, great staff, great prices.... Definitely will be going back.
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