Mississauga, Canada
5100 Erin Mills Pkwy
N/A
+19059970700
I have been to this location multiple times and have always received excellent customer service. I have bought screen protectors for my phone and they always take such care in making sure it is placed properly. I would definitely recommend this store if you are looking for phones, cases or other services.
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HORRIBLE Customer Service!!!! Visited Wireless Plus at Erin Mills Town Centre on Tuesday December 3rd at 5:30pm. We spoke to an employee who said his name is “AMIL”. He claimed he was the manager and owner of the store (Which we highly doubt is true) My wife simply wanted her iPhone screen repaired and we were told a much higher price than previously quoted by a different employee. Then when we said we have our own brand new screen to replace it with, Amil said they do not use third party screens. Again this was contrary to what we were previously told by another employee last time we came in. We had been quoted 30 with our own screen previously. When we explained this, Amil began to argue with us and kept contradicting himself. He said that he himself doesn’t do it but we can come back another day to have the other employee we spoke to do it. We found this to be very odd and inconsistent so we asked if there is a company policy that specifically prohibits the use of 3rd party screens. He kept saying “I don’t do it” and he later claimed there is a company policy about it (Which we highly doubt). We finally asked if there is a company policy then why, as the owner, does he keep telling us to come back to have the other employee do it instead??? He couldn’t answer and kept arguing and talking over us. At this point we just left and we will never step foot in a Wireless Plus EVER!!
Purchased a new case and screen protector for my phone. The staff associate was very helpful and helped me pick a case. The one I originally selected, he noticed a defect. Great service and friendly staff.
Excellent service with reasonable prices. Was taken care of very well. Highly recommended.
Renish was very helpful in picking the right products for my phone and gave helpful advice. I was pleased with his customer service.
Great and friendly service! Very helpful and will come back when I require more mobile devices or assistance.
AMAZING experience. Amin, the store manager, really cares about you as a customer and does his best to make sure you're satisfied after your visit. I would give this place 10 stars out of 5 if I could. I'll be going to these guys for everything related to mobility from now on, be it a screen repair, a new case, new accessories like a case or earphones, you name it. Really really good place with great price points.
Have been here a couple of times. The product quality is good for the price. I recommend this place highly. Ashish is very polite and my experience was great as usual.
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