Winnipeg, Canada
103 Princess St
N/A
+1 2049421237
Kerbside pickupDeliveryIn-store pick-upIn-store shopping
Love their products but at least the one time experience I have buying online from them have been so frustrating. Ordered a car seat 18 days ago, no update on the order status, customer service I guess they try to do what they can but they do not provide you with accurate information. Told me I would receive an email with my tracking number and still waiting for it (a week already) tried to buy ahead of time so I didn't have to rush things before my baby come. I contacted them a second time, but apparently is their supplier who haven't sent any update on the order (still no tracking number or any idea of when the products are going to be shipped.) Wasted my time, my money and having a stressful last weeks of pregnancy.
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Ordered a car seat from them and it came to us in a questionable state. Looks to me like the box was previously opened (so used car seat?), has significant deformation (dropped?), and other problems. Waiting on Customer Service to follow up. I have ordered car seats from the manufacturer before and they certainly don't come this way! Either West Coast Kids or UPS screwed up.
Always amazing customer service here as soon as you walk in! Very helpful and knowledgeable staff. They’re always willing to go an extra mile to help you, definitely the better location out of the two!
I love the amazing staff at west coast kids. Thanks for the boxes and being so amazing. Always my fam
Easy and convenient experience shopping for a few gift registry items for a baby shower. The staff was very helpful and easy going. Thank you for your help!
Deli
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