Winnipeg, Canada
171B Cole Ave
N/A
+12047777372
If i could leave a 0 star review i would. This place doesn’t care about their customers one bit. Called 4 different days with multiple voicemails left and still haven’t heard back. Waste of time. Called Athena small equipment repair and my questions we’re answered and dealt with in a matter of minutes. Save your time and money.
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Zero stars should be an option with this firm. Poor ( no ) communication, Itech does not follow thru on ordering parts in a timely manner, leads me to wonder if they have financial issues and no credit with suppliers. I was lied to about parts availability in order to take my money before ordering a parts that was \available\ and had to be ordered in. Delivery in 2 to 3 weeks. No communication from them. I came by after5 weeks and was informed the part was on back order. I had to wait another 3 weeks for a total of 8 weeks to get a part that I was told was in stock at their supplier. Because of my need for the use of a reciprocating saw I had to buy another one. They do not deserve to be in business.
Great place to deal with! I have dealt with iTech over the last 5 years and have always had a pleasant experience. Friendly, Knowledgeable staff that always guides me in the right direction on tool selection. Thanks Guys!!
iTech Tool Technology was recommended to me by a colleague to source parts for a tool. The sales rep Glen that I have dealt with has been knowledgeable and informative, he has responded to all of my inquiries in a timely and professional manner and has always made good suggestions. Based on my experience, I would strongly recommend iTech to anybody that is looking for tool repair or to purchase any tools.
Very friendly and helpful. Great communication and updates on repair details. Clean, organized store area.
Deli
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