Windsor, Canada
3155 Howard Ave
N/A
+1 5192507196
Kerbside pickupIn-store pick-upIn-store shopping
Wheelchair-accessible car park
Women's clothing
I visited this store June 27, just after it reopened. The safety measures they have in place and the staff are wonderful. Yes it is a different shopping experience, but they are going above and beyond to keep everyone safe. I regret only that I didn't get to thoroughly thank the associate that helped me find everything I needed, as she was with another customer when I checked out. But this store will have my business from now on.
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I have been in the roundhouse location twice now and both times have been treated terribly. The staff are nothing but rude and disrespectful. I am a smaller woman but need plus size bras and this seemed to be a problem for the staff. On the first occasion I was not greeted as I entered the store and then was not offered any help even when I asked questions about sizing. On the second occasion (today) the employee told me my size was a problem and then proceeded to belittle me. After walking away she joined her co-worker at the counter and they joked about how I obviously don't shop there enough to know anything. NEVER RETURNING.
Today I found was under staffed and no one to help out with questions. Both ladies were at cash engaging with customers. No one greeting you with a welcome or hello. I think on days like this extra training should be provided to deal with everyone inclusive and not just the people cashing out.
Its just the little things that make customers happy. They couldn't even hold an item for an exchange in size. They seem to forget that if they didnt have any customers there wouldn't be a store. I didn't think it was to much to ask for since there was only 1 size left.Wow...very disappointed.
They make you feel completely comfortable. Great staff.
Deli
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