Windsor, Canada
3200 County Rd 42
N/A
+1 5195687902
Wheelchair-accessible entrance
My rental experience ended on a rather sour note when I dropped off the car this morning. My first mistake was not returning it full, but despite that, explained that I had used 1/8th of a tank. The agent checked that and returned to the counter stating that I owed 18 for gas. I quickly calculated that to fill the VW Beetle would be 150, which isn't possible. He then stated that I used 1/4 tank. We both walked to the car and checked. The needle was half way between full and 3/4 full yet he kept insisting that I used 1/4 of a tank. I kept explaining that half way between full and 3/4 is 1/8th but he stood firm. I also showed him the 8 calibration lines and the fact that the needle was only at the first one. I only drove 50km locally so could not have used 1/4 of a tank either. I don't know if this was a money grab (an extra 10 for them) or just a deficiency with respect to ability to do basic math calculations. I would likely not rent again especially after his parting shot of a very facetious \Have a nice day\....
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Customer service is awesome . Great performance cars .
I had a very polite, nice and friendly experience. Car was not fully fueled, which is a minor annoyance.
We made a reservation for a one-day rental, and returned it within 6 hours and they charged us for more. Horrible experience, will never rent from here again.
They treat people like criminals
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