Windsor, Canada
300 Chatham St W
N/A
+15192547575
Shut down but super awesome lady help me find via station
like
Nice transit station
If I could give this company -0 Stars I would. I bought my little sister home I have not seen in over 5 years a bus ticket to come visit me from Toronto to my city. When she decided she wanted to stay longer and extend the trip for three days I called and they said all I would have to do is pay 20 and I could extend the trip. Thrilled I started the process on doing so I was on the phone for over an hour while the gentlemen who was very confused at everything that I said tried the transaction three separate times and said there was a system error and I would have to call back later. The next day I went to call back as I had checked my account and there were three transactions of 30 taken out of my account. I asked to speak to a manager and was given three separate numbers where I had to hang up and call those numbers back each time a manager did not answer and I had to ask for one anyway. I then got a supervisor who was very rude and snobby and ended up hanging up on me after I sent him screenshots of the transactions via email which he received right away and asked me to hold several times while reviewing it showing the money was not put back in my account that the gentleman from the previous day had taken. He was very rude and dismissive and treated me like garbage. I still have not gotten a resolution and they still have my money. Don't waste your time no one speaks English or tries to understand or listen or cares if someone at Greyhound is reading this and would like to give me my money back please contact me. I'm tired of waiting on hold for hours and getting no resolution. Do not waste your time on this company fly or take a train.
This place has only had 1 employee at the tellers both times I have gone there in the past couple weeks. Always a line
Nice place
Deli
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