Windsor, Canada
700 Tecumseh Rd W
N/A
+15192541143
Stopped here last week to purchase something and my 2 year old granddaughter needed to use the washroom - it was closed but the staff sympathized and allowed her to use the facilities. Actually the whole time we were in the store the staff was warm and friendly. I highly recommend you spend your money here. We were at Canadian Tire store last night and we had a horrible experience we told the bathrooms were closed - no exceptions. Guess its too much to ask that the bathrooms are cleaned so PAYING customers can use it if they need to. Home Hardware over Canadian Tire, hands down, better customer care. Thank you for making our experience a pleasant one.
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I have to echo the comments below regarding the attitude from the store employees. I had an interaction where I found the employee to be rude and condescending, constantly interrupting me mid-sentence, and going out of her way to make what should have been a simple request, quite difficult. In the end, I simply said: this isn't worth it, cancel my Order and I will go to Lowes instead.
The attitudes of the employees makes it all that much easier to just go to the big box stores down the road (where cheaper prices and better inventory can be found)
The lady that served my friend was polite and friendly. The man who cut the wood was quick and efficient.
This store has amazing and excellent small town customer service. Sufficient attentive staff eager to help. When asking where a specific product is, they will walk you right to it and answer any questions you might have. I live in the county and would much rather visit this Home Hardware than any of the others. This has always been my experience at this store spanning a time frame of several years. A customer service! And they even recently started carrying Benjamin Moore paint!
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