Whitby, Canada
1545 Dundas St E
N/A
+1 9056665333
Kerbside pickupDeliveryIn-store pick-upIn-store shoppingSame-day delivery
Wheelchair-accessible car parkWheelchair-accessible seatingWheelchair-accessible toilet
Spa Shoppe was fabulous right from the start. We ordered our swim spa during Covid. We had a safe experience testing one out, customer service all along and although the spa was delayed by manufacturer the install was the best experience. The staff was exceptional with a special shout out to Kyla, John and Stu. The best in customer service. Would not hesitate to recommend the Hydropool Swim Spa product, but more importantly the Spa Shoppe Staff make the experience. Thanks everyone!
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My husband and I bought a spa at the The Spa Shoppe. From the initial purchase to installation it was top notch. The sales and service people were all great. A special mention to Stewart. He came out and helped us set up the spa. Very helpful and knowledgeable. He really helped us to feel at ease in taking care of the spa
This is the best Hot Tub store and service in town. Very knowlegable and trustworthy. Don't add on things that you don't need. Over the phone and in person service is excellent. Our hot tub is 6 years old. The only issue that we had is to replace the control panel: couple hundred bucks. The lid is going but that's normal for this age of tub.
We are so happy to announce the arrival of our new hot tub!!! The team at Spa Shoppe has been nothing short of AWESOME!!! James answered all of our questions to help us pick the “right” tub. Dave, Marc and Stu delivered our tub and got it around lots of tricky corners with expert precision! Stu returned a few days later to ensure we were comfortable “running” our tub which we are in at least once a day! We feel better... we sleep better... we are so happy! If you’re considering a hot tub the Spa Shoppe is the place to go!
Excellent experience with the purchase of our swim spa. From start to finish it everyone was professional and knowledgeable. Delivery was seamless and Stu took all the necessary time to answer our maintenance questions without feeling rushed. Highly recommended.
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