Whitby, Canada
900 Champlain Ct
N/A
+1 9056198000
Kerbside pickupDeliveryIn-store pick-upIn-store shopping
Wheelchair-accessible car park
Update: After a few more discussions I was able to rectify the issue. Thanks Brock and Rob for your assistance in this matter. I intend on ordering online again knowing that Royal Distributing Inc stands behind their products. Don’t order stuff online based on their fitment guide. Ordered ski runners and of course they don’t fit. So thought I’d double check before requesting service. Found another web site that show fitment to same machine but also has diagram with measurements. Guess what, it matches my needs. Call Royal to let them know that the product they are selling has the mounting bolt 1” greater than needed to fit. Response was, never had any other customers complaints so return it to them at my cost. Nice.
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I received a call from Jennifer, to let me know my parts had arrived. This lady has such a bully and engaging phone manner. It was such a pleasure to listen to this lady's message that I saved it. I have played it for the people in my organization that answer the phone, as an example of how key people are able to make themseslves and their organization, stand out. This lady deserves a mention as she elevates Royal Distributions Image. I will recommend your company even more, now. Thank you for the smile!
I've been dealing with the team at Royal Distributing for years now. I have always had positive experiences and it is hard to find another local powersports retailer that comes even close to stocking as many items as Royal Distributing does. Aside from that, they offer quick and free shipping right to your door if you don't have time to go to one of their retail stores in person. I have shopped at all of their retail locations and have had positive experiences at all of them. They help me and my crew keep their ATV's and SXS's trail ready by supplying us with all the parts we need! Royal Distributing cares about their customers and the powersports industry in general. They support both national and grassroots powersports events as sponsors. They also sponsor many mature and pro level athletes. They do their part in keeping the industry we all love healthy. They have been around for over 25 years and have survived the test of time because they are passionate about what they do. They are a Canadian company with modest roots and they have spent years growing into what they are now. That is a big reason I feel proud supporting their brand everywhere my crew and I ride, whether it's in Canada or the United States. I was a loyal Royal Distributing customer for many years before I became one of their sponsored riders and they have always treated me fairly. It is awesome to see large local businesses like Royal Distributing giving back by working with smaller businesses in their niche to help them grow. 5 Stars hands down, support a company that will support you and the industry you love. Choose Royal Distributing for all of your powersports needs #EatSleepRide
Five Stars! The customer service I received with a recent problem concerning some snowmobile parts was outstanding. The team at the Whitby location goes the extra mile to take care of their customers and ensure complete satisfaction. I would like to give a special shout out of thanks to Brooke, Chris and Stephanie. All three have been extremely helpful and wonderful to deal with. I will continue to be a loyal Royal Distributing customer! Keep up the fantastic work and all the best in 2021!
I love everything Royal Distribution. They have so many items to chose from and rotate their stock based on the season. We don't have anything like this in B.C so this is a must visit when visiting Toronto. The staff are usually very helpful I say usually because the cashier helping me was a bit on the crusty side. However, I found an amazing deal on a hoodie so I didn't care. These guys really do stock everything from moto gear, dirt track gear, water sports and everything in between.
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