Whitby, Canada
1540 Dundas St E Unit 3
N/A
+12895450002
Barb was absolutely amazing! We had a bad experience with another company and ended up with no hot tub. I was honest with Barb about my apprehensions and she went above and beyond to make sure I wasn’t disappointed but more importantly when she said this is your delivery date it was! Delivery and installation was seamless. Thank you so much for making this such a great experience.
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Good experience overall! Happy with the sales process and the product. The hot tub we purchased is great. Training after the tub was installed was very informative too. The product was delayed due to production delays this year unfortunately. Also, installation took 2 days instead of one day. But overall good experience.
Great experience - we were well taken care of by Alaina. She was very patient in multiple visits to the showroom since this is a huge purchase. She offered us a variety of options and worked with us to find something to fit our budget. She was very knowledgeable about what features were available in the different tubs, she was upfront about cost and fees, maintenance, and what to expect as a first time hot tub buyer. The benefits of dealing with Jacuzzi is that it is a proven product. They invented the hot tub. The good thing is that the price you pay includes electrical hookups, delivery with setup. No surprises,like you might find with their competitors. Juergen & Anita Cheers.
Great experience - we were well taken care of by Alaina from the start. She wasn't pushy at all; she offered us a variety of options and worked with us to find something that fit our budget. She was very knowledgeable about what features were available in the different tubs, and what additional options were offered. She was upfront about costs and fees, the maintenance, and what to expect as a first time tub-buyer. She also recommended a company for our deck, as we planned to replace our existing one to accommodate the tub. Every step of the process has been very easy. We are expecting delivery in the next day or so and we can't wait. Thank you!
Obviously there was a longer than normal wait for our Jacuzzi Hot Tub due to the COVID-19 situation but we were were told this at the time of ordering. Hot tub was placed on an elevated platform (4') at no extra charge and the electrician was there within an hour of the tub being delivered. These guys know what they are doing!
Deli
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