Moose Jaw, Canada
1768 Main St N
N/A
+13066935959
We recently purchased a Civic from Western Honda. The entire staff was excellent and made the process really easy. The salesman Ken was very knowledgeable and easy to deal with. Not high pressure like other places we have been. We would highly recommend and will be back!
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Western Honda in Moose Jaw was willing to perform a repair that Regina Honda brushed off. Danny in Service verified that he had the part in stock before even booking the appointment and was very understanding of my time since I would be coming from Regina. He assured me that the repair would be done the same day. The appointment has been booked but has not been completed yet. I will add further detail after the appointment has taken place.
Bought my CR-V in Regina, but had nothing but issues when dealing with them after the fact. When some minor recall work came up I didn't want to deal with Regina any more and gave Western a call. The service manager, Danny, is amazing. He went out of his way to make the whole process very convenient for me, and he and his team were prompt and efficient with no nasty surprises. They identified an issue with my ECM that we had thought was a minor sensor issue, called right away and apologized that they wouldn't have the part until the next morning. They were true to their word and stuck to the timelines they gave me. Regina couldn't handle a routine oil change in a single day with a 9am appointment booked a week in advance, and then swore at me when I said I needed my vehicle back at the end of the day. When they called for the recall info they also told me I had to bring it to them, and then tried telling me there was no Honda dealership in Moose Jaw.
Took my CRV in today and the Service department was great. They were helpful, knowledgeable and very accommodating.
Recently purchased an older Accord from Ken...had some issues with it and was very impressed with how it was handled. Danny in the service department was excellent and speaking with Darren helped reassure me what these guys are all about. Class acts, very professional, and completely understanding. I will return and recommend Western Honda to others.
Got a sonata 2 years ago. What a "great" experience... note the huge amount of sarcasm. Promised me that after 12 months I could get a vehicle that I wanted, just needed to make those payments to show I could. Did that, then got every single excuse to not get the vehicle I wanted (a pickup) luck be hold.. bought my truck once I dumped the sonata off!!! Would never recommend these guys to anyone... much better service dealing with kijijji... then these "people"
Just bought a used vehicle from Western Honda and I can't say enough about how happy and impressed we were with Ken and Marshall. They were honest, patient, and made us feel like we mattered whether we were buying used or new. We would go back for another vehicle from these guys any day.
What can I say, we have just purchased our fourth vehicle from Western Honda in Moose Jaw, that in itself should speak volumes. The sales guy Ryan Pulai who helped us, went above and beyond. Friendly, knowledgeable, helpful. Answered all our questions, had all the information ready, and booked us in to servicing for the extra comforts that we asked for. His customer service is beyond excellent, and what makes it more special, he is truly a happy man, always smiling, and searching for a way to make his sale most memorable to his customer. You can tell he loves what he does. We have always had good service from Western Honda, both buying vehicles, and when (on the odd occasion) we have had to have them serviced. We will keep coming back, because Honda and their staff stand behind their products.
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