Northern Lights Solar Solutions

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West Saint Paul, Canada

solartubs.com
Solar hot water system supplier

Northern Lights Solar Solutions Reviews | Rating 4.3 out of 5 stars (8 reviews)

Northern Lights Solar Solutions is located in West Saint Paul, Canada on 835 Kapelus Dr. Northern Lights Solar Solutions is rated 4.3 out of 5 in the category solar hot water system supplier in Canada.

Address

835 Kapelus Dr

Phone

+1 2049773111

Service options

DeliveryIn-store shopping

Accessibility

Wheelchair-accessible car park

Open hours

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Simon P

Great product and well engineered. Assembling the tub (54'') is easy, but it takes much more time then expected. Important to read the whole document before starting (ask to receive it before the tub arrive). Viewing the assembly video a few times help very much (ask for the link). Assembly takes a long week-end work. Staff is always there to answer questions. Made a few mistakes during assembly, but turn out that I missed information in user manual (way to much information at the same place for me). It would be usefull to have a simplified manual (like the video) stipulating right amount of glue, silicone, etc. At the end, it worth every penny invested in the product; just great feeling in it and very nice tub.

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Isabella Mississippi

We choose Northern Lights Solar Solutions after receiving multiple solar water heating quotes. Besides offering the most affordable estimate, what really set Northern Lights Solar Solutions apart from the rest was the top-quality components used in their solar water heaters ensuring top performance and efficiency?We’d highly recommend Northern Lights Solar Solutions.

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Craig McIvor

I stumbled upon this company while searching Amazon.ca for a replacement heater box and topside controller for my 2008 Bullfrog 562 spa. By Googling "Northern Lights Group - Canada" as indicated in the Amazon ad, I was able to navigate to cedartubsdirect and I'm glad I did. They had the exact Balboa EL2000 M400 retrofit kit that I needed to repair my spa back to factory spec. I took advantage of a 10% discount coupon offered by them. The delivery was very reasonably priced and fast with Canada Post expedited delivery., although it actually came UPS Expedited. Dieter in technical assistance was very helpful. I would not hesitate to deal with this company again and I will, gladly, recommend it to others. An all around positive and satisfying experience.

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Jullian Smith

We installed two solar water heaters on our house in June. The experience with Northern Lights Solar Solutions from beginning to end was great. They made sure we had our solar water heating system up and running in days, and now we can see the cost saving on our utility bills. We highly recommend Northern Lights Solar Solutions to anyone looking for a professional company for their solar heating system.

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Tammy Shiplett

I purchased a Timberline Wood Fired Water Heater for my swimming pool Spring of 2018. I have used it a total of four times and it rusting badly and leaks. I made a claim with them by submitting pictures and they responded by email that since I used with and in ground swimming pool the warranty is void. I have left messages and sent emails to request the opportunity to discuss this. So here is my word of warning. 1. Even though it says it is stainless steel you will see visible rust in 1 year or less. In my case, they are saying that since I used the heater with an in ground swimming pool the warranty is void -- so I guess they don't even address the rust. It leaks on the outside of the unit at the flu because of rust. 2. They are clear on the parameters regarding the PSI and usage and even if you follow these (I can guarantee that I watched it like a hawk) the weld will not hold up and the water will leak inside the firebox. 3. After using it three times last year, I called to say there was water running out of it. They will tell you it is condensation. I suggest you look further because this heater was leaking the water from day one and since I did not know any better, I trusted what they said. 4. If you have a problem, they will avoid you and not return your calls.

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Alvin Strachan

The professionals at Cedar Tubs are excellent. They were personable, skilful, and helpful. From the day we bought their soaking hot tub, they have always gone out of their way to serve our needs. I would recommend Cedar Tubs to anyone looking for a quality hot tub and unmatched service.

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Kevin Drennan

WOW. If you want an ongoing project this is it. You need a pool guy, a wood guy and an electrician. Check out the manual, it's like building a small aircraft. There is a lot of explanation as to why you do things, but how? That's up to you. Staining it is a mess, and if you don't do it just right it turns a 10,000 tub ugly. Also the rags of the stain spontaneously combust, learned that the hard way. Oh and if your 3 button panel has an error message a week after you start it, there is absolutely nothing in this huge manual that covers troubleshooting mechanical issues. Call your pool guy back. Also, the WIFI thing never worked once. Other than that it's a beautiful tub. Updated my review. After we replaced a faulty pump things started to work perfectly. It's a lot of work, but nice when you finally figure it out.

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Alan Horn

I am truly impressed with the customer support and service of Northern Lights Solar Solutions provided. Within a couple of days, our concerns were addressed and a tech arrived to resolve the issue. Great job from the team. Mostly recommended.