Welland, Canada
102 E Main St
N/A
+1 9057350010
Wheelchair-accessible entrance
It's exactly what it says it is. Security were professional, no one was rude and I feel things here are well organized and move along as quickly as possible. Guess it depends what your there for, but they do handle things professionally
like
Treated me great. I was needing help going over some papers and they helped me out. Very polite and smiling. Would have been lost without them. Thank you.
I needed to pay for a ticket and I couldn’t pay it online so I came directly to the courthouse. They gave me a number and told me to wait, and when they called my number I had a phone call I had to take and the lady said she couldn’t help me because I was on my phone, which is completely fine and understandable so I went back and took a seat to finish my phone call. At this point there is literally no one here, so she couldn’t call another number. I finished my phone call as soon as I could and went back to the counter since there was nobody there, but the lady said that I had to take another number. Maybe the number is for their filing system so fine, I went and took another number and went back, then the lady proceeded to tell me she can’t help me now and to go back to the seat until she called my number. There is literally NO OTHER CLIENTS there.
I have politely phoned this location twice and both times have spoken with incredibly rude women. I asked questions about something I have no knowledge of and met with silence and spit out angry sounding responses as if I was bothering them. BOTH women on TWO different occasions! I'm stunned at the rudeness. Not helpful whatsoever. Complete night and day difference between this location and the St Catharines courthouse where the lady I spoke with was happy and incredibly helpful. Unfortunately she had to put me in touch with the Welland Courthouse. I wonder why a person would stay in a job they obviously dislike that much. I would give zero stars if I could but it made me choose one.
Website said it was open, yet all of the doors were locked, 2 hours before it was to close.
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