Mississauga, Canada
6956 Old Creditview Rd
N/A
+16478936767
With COVID-19 hopefully some kindness would have been shown. Coronavirus. The social skills of this owner need improvement. During our meeting I was made uncomfortable by the facial expressions he did and the looks he gave me. I touched cards that I thought were advertisement for backdrops, pictures for customers to view and when I was told those were thank you cards I was given a stare as though I was ill-mannered for looking at them. Also, we were refused a refund after a deceased father in law right before the wedding. We had no coice but to continue to use his services even after the funeral. It was unkind to not give us our money back since it was 1000. Furthermore, during the wedding day I noticed unpleasant and frustrating body language he made to my husband. As I approached to see what was the matter dressed as a bride, I could tell the owner was upset with how we used the equipment. We had made him aware of his usage prior to the occaison and it was confusing as to why he was very difficult to work with. Over all, I didn’t like the tone of voice, it was condescending, and he appeared snobbish as though we owe him and we were lucky to have him. I didn’t like his vibe or how he talked to us, it wasn’t nice and he was difficult to work with when things didn’t go as planned, we all know that the wedding day some things dont go as planned and it would have been better for him to adapt to new situations since weddings are not perfect when there are hundreds of people present.
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I was completely amazed by what Gagin at WeddingDecor.com did for our wedding. I went to Gagin 2 weeks before our wedding, it was COVID and we wanted to have a wedding before restrictions tightened up again. We gave him a couple of pictures on how we wanted our venue to look, and how we wanted our church to look, and since time wasn’t on our side, we had to put our trust in him to execute our vision. Gagin, drove out to the venue to see it 2 days later, and we discussed our budget. Within 2 days of meeting him, I had given him the payment to proceed. In only 2 brief conversations, he was able to capture our vision, and put together pricing. He came in with pricing that exactly matched our budget, and was super flexible with our requests. When I showed up to the venue and the church, I was in awe. The Church decorations far exceeded my expectations, and it looked absolutely stunning. Later that night, when we arrived at the venue, my jaw literally dropped. It looked AMAZING. All my friends and family commented on how they loved the décor. Even the venue director called me and told me that he loved the décor. Everything exceeded our expectations. Usually with wedding décor, compromise is essential, with Weddingdecor.com, we feel like we didn’t have to compromise even though we were on a really tight budget.
Great customer service! created a unique custom design for all our events. Would definitely recommend.
I have hired Gagans team for 2 events now and they have gone above and beyond every time! They were amazing to work with and so accommodating. I am usually very particular but they paid special attention to every little detail... highly recommend! Thank you for all your teams hard work and beautiful decor, my guests won't stop talking about how beautiful it was.
Absolutely amazing customer service! I hired them for an event I was hosting and it looked amazing. Gagan was so easy to work with and truly made my vision come to life! Would recommend him to anyone looking to decorate any type of event. Thank you again Gagan. My guest were so happy and so was I.
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