Burnaby, Canada
904 Boundary Rd 2nd Floor
$$$
+16048765611
N/A
Words can't even express how amazing this place is! I literally needed a costume for work today and was able to pick one out yesterday! There is no shortage of sizes, styles, colours or themes at Watts. More than the costumes they offer, they have INCREDIBLE customer service. Josh (the owner) was extremely patient and helped me find a costume and never hesitated to help. He had great suggestions for my costume and even helped me pull items from different costumes to put it together. I am a ridiculously indecisive person, but he never made me feel like a burden when I could not make up my mind and kept asking him for his opinion on the costume I was trying on. He was very sweet! He was willing to help me more than 20 minutes after their location officially closed and it never felt like he was rushing me. Josh definitely knows what he is talking about and knows the ins and outs of the available costumes, down to the cravat and the boot-buckles. When comparing to places like \Spirit Halloween\, Watts Costume Rentals is in a league of their own. Their website doesn't even begin to capture all that they have to offer! I would much rather rent a costume from Watts for the price of having to purchase a costume at a Spirit Halloween store or anything similar. The quality and service is amazing and can't be matched. 10/10 I will be going back to Watts' again! I can't recommend them enough! Give them a chance and you won't be disappointed.
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Lots of costumes to choose from. The owners are incredible. Thank you so much.
I loved this place, there are thousands of different customes, and the client service is amazing, she was really polite and knowledgeable and charismatic.
Good selection of costumes, great rental prices, and the staff is incredible. Especially Shelly who seemed to know so much about the craft and the various costumes. We rented the Centurion costume for a commercial and it not only looked amazing on camera but behaved how you would expect. Will definitely be back for more!
Loved the moose costume. It was a big hit at our company function. Great quality and condition with reasonable rates and return policies.
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