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Thai Express

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Waterloo, Canada

thaiexpress.ca
Asian restaurant· Takeout restaurant· Noodle shop· Salad shop· Southeast Asian restaurant· Thai restaurant· Dumpling restaurant· Restaurant· Soup restaurant

Thai Express Reviews | Rating 3.8 out of 5 stars (5 reviews)

Thai Express is located in Waterloo, Canada on University Commons, 255 King St N. Thai Express is rated 3.8 out of 5 in the category asian restaurant in Canada.

Address

University Commons, 255 King St N

Price range

$$$

Phone

+1 5197473888

Service options

Kerbside pickupDeliveryTakeawayDine-in

Amenities

Good for kidsHigh chairs

Accessibility

Wheelchair-accessible car parkWheelchair-accessible entrance

Offerings

Vegetarian options

Open hours

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T

Thenigan S

Worst Thai Express location! Through Uber Eats, I ordered the Tofu Pad Thai with Extra Tofu. I also wanted it to be very spicy. When the food arrived the it was partially cold and tasted very bland. No SPICE at all! Also there was only 5 pieces of tofu throughout the entire dish. NO EXTRA TOFU AT ALL! Never ordering from this location again!

C

Chinonso Udoji

Very tasty fries rice. I will definitely be back

M

Marissa Halter

Said it was open, showed up after a decent drive to arrive and its actually closed. Thanks for ruining birthday supper

S

sajanth krijfnio

I don't understand how your location can constantly mess up a simple modification for a Vegan consumer. You have a vegan menu but cannot remember to remove the egg, even when we ask in person multiple times. I came to order food for takeout, it was a tofu pad thai, and I specifically asked for no eggs and no sprouts but I received egg. I trusted your cooks to serve me food that I can eat and wasted my hard earned money in your establishment. Thai Express is receiving a bad name in the waterloo student community because of your franchise. Please shut down or learn to understand the necessities of your consumer's demand. Ming, I feel you have disrespected my morals and ethics by serving me a non-vegan dish and would only allow for a refund if I drove 20 mins back to your restaurant with the food. You asked me why I couldn't check before I left, maybe you are unaware of the current Pandemic Restrictions where you shall not be dining within fast food locations and the only other safe alternative would be to eat at home. I found your customer service disrespectful and untrustworthy. If any Waterloo students are reading this, please do yourself a favor and try something more authentic like mimo thai or gol's. This is a washed out excuse of Thai food and you guys should be embarrassed. Take care.

R

Robert Atkinson

As expected. Everything was good.

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