Scarborough, Canada
750 Warden Ave
N/A
+1 4167577353
This location is full of mice and people are storing food. All my boxes and expensive shoes are eaten by mice. May times i have seen tenants sleep in the lockers. I have mentioned this to front staffer the lady disregard all that. I would not recommend this place to anyone. Safety is very poor. office staffer is very rude at times giving attitudes and not helpful. I am moving out.
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I was a customer here for over a year, renting a parking space for my heavy truck. This space was initially sold to me as a place to operate my small business. It was fine and good. After a while the management changed although I didn’t notice much change other than the price which increased without notice. Today I was doing some work on my truck which I do regularly since I work in trucking. Suddenly the manger came out swearing and making threatening statements while wearing sunglasses and smoking cigarettes as if to be a cool mean person. Because I was working on my truck, which is apparently not allowed I was to vacate within 6 hours or they would tow (or attempt to seize) my equipment and charge me 500. This manager was so full of rage and anger and insult that I could hardly make sense of the situation. This manager seemed unstable, I was not comfortable, the manager was using extreme language and behaviour, it was odd. The owner was in attendance and seemed to approve of this behaviour. And so I towed my equipment away to another location peacefully. I was gone within 2 hrs but this was not good enough, the management had the audacity to charge my credit card an extra 98 without authorization. There was absolutely no good reason for the charge. I lost half a month rent and 98 for simply doing what I rent the space for. I highly recommend avoiding this business. Certainly DO NOT TRUST these people with your credit card. If you do you risk unauthorized charges and price increases not to mention threatening staff and the additional costs of moving your things with little notice. That’s if you are lucky enough to recover your things before they are seized. The people at this business are fraudulent and the mental stability of the management is questionable.
This facility is definitely better than our last storage place, it is cleaner and it's only one level, no more hassle of dealing with an elevator that may or may not be available. And it is priced well.
If I could give this place no stars, I would. Beware using this facility! I had the worst experience dealing with this company than any other in my life and in that, I have become familiar with others who have used them as well and had similar experiences. The owner and his side-kick will manipulate your contract just because they don't like the look of you, never mind that they are both racist and homophobic. They know the police will not get involved in your disputes and they will walk all over you with that knowledge. There are hundreds of great storage facilities in this city. Avoid this one!
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Deli
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