St. John's, Canada
48 Kenmount Rd
N/A
+17097227962
Virgin Mobile is a company you hate to love. The longer you're there the more perks you get, the general perks you receive and the coverage is great. They're agents are okay but they, (like most) don't tell you all the information. So make sure to ask and confirm and get everything in writing!
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Quite a selection for a small kiosk.
Worst customer service so far that I've ever used this would be the third or fourth time that I set up a payment arrangement for a Pacific date and every time I do it through the app and triple triple and triple check that the date I wanted is chosen before I tap confirm and within minutes after I got an email saying that oh you got to pay the balance that you agreed on the same time that I set up the payment arrangement I set up the payment arrangement for the 7th of September and again confirmed and triple checked and I got to pay it tonight August 24th 2020 I would not recommend this company to anybody anymore I am going tomorrow to another company to change services and Port out oh and just an FYI they still don't have unlimited data
The people who work for this company are clueless. Every time I try to pay off my plan early they won't let me. They also won't let me change my phone plan. 148 a month for a phone is outrageous.
Best experience ever! I just bought a cellphone and updated my Virgin plan in this location. Very friendly and caring employees (Amelia and Leon), spent lots of time with me, explaining, and discussing different plans. I definitely recommend this location. No reservations! Reza
Some of the staff have very limited knowledge about their job. Recommend updating on regular basis. Second time there with very poor service because of limited knowledge. Otherwise I do like Virgin Mobile.
Love this place . Best prices and list of options. I will go back.
Fantastic customer service here. I found all the staff to be helpful and knowledgeable. Also, these guys hooked me up with a data only plan on my phone when the other providers in the mall laughed when I asked about doing such a thing. 6/5 stars!
Deli
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