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Vipond - First for Fire, Life Safety & Security

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Edmonton, Canada

vipond.ca
Fire protection system supplier· Fire alarm supplier· Fire protection equipment supplier· Security system supplier· Fire protection service· Fire protection consultant· Security system installer

Vipond - First for Fire, Life Safety & Security Reviews | Rating 3 out of 5 stars (3 reviews)

Vipond - First for Fire, Life Safety & Security is located in Edmonton, Canada on 13056 Yellowhead Trail NW. Vipond - First for Fire, Life Safety & Security is rated 3 out of 5 in the category fire protection system supplier in Canada.

Address

13056 Yellowhead Trail NW

Phone

+1 7804471863

Open hours

...
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Letty Machete

Nearly run completely off the Anthony henday by one of their drivers, a middle aged woman with glasses and shoulder length blonde/brown hair. She wasn’t even remotely paying attention and came into my occupied lane forcing me onto the shoulder and nearly causing a very serious accident (thank goodness I WAS paying attention) laid on my horn and didn’t seem to phase her at all. As I passed her she seemed completely oblivious to the fact that she could have killed someone. No truck number that I could see to report this person.

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TheJKJunkie

I have been using Vipond since 2009, since then they must have had some form of restructuring as I have not been able to get service from them at all this year. I had contacted \Jason\ 3 months ago in regards to getting service for our facility at a minimum of 4 times over the past 3 months and was told on every occasion some kind of B.S. I specifically contacted them 3 months in advance to schedule service as I needed to schedule other vendors to work in conjunction with Vipond and none of my calls were ever returned. I have contacted him this week as I require service this week and now he tells me that they are eally busy and he will keep me posted\ LOL, I spoke with their secretary and asked for Jasons work e-mail address so I could send my request through that route however she told me that she did not have that information. I tried contacting their after hours call center and was told that they would put in an emergency rush call on the service and I was never contacted. After trying to get them to come out and complete an annual test on our systems over 10 times I give up I am sure that this company is only interested in doing residential installs and has no desire to assist their corporate customers, good bye.

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David Yan

Bad Bad Bad We are Autobody Shop in Edmonton. I paid deposit to order the chemical fire suppression system for my paint booth on Dec, 2016. I try to arrange to stop the business 2 weeks for renovation on May, 2017 and do the suppression system install at the same time, but they didn't show up, Kevin said because the renovation team didn't call him so he didn't know the shop is ready for install, ok fine. Now I made another appointment Oct 30, 2017 from a month ago and I arrange to stop my business for a week for them to install the suppression system again, Kevin call me end of last week Oct 27, 2017 (Actually is I keep call him and left a message from a week before an appointment) and he said they need to delay the job for 2 weeks because they are running behind, I told him I arrange to stop the business on coming Monday for a week already, I can't delay it anymore, he said ok, then they have to find another team to come install that for me. Today is the appointment day Oct 30 and I keep waiting and call Kevin few times said I'm waiting them at the shop right now please call me back and nobody answer or call back... Now is 2:36pm... What the heck is that? How can they treat the customer like that? Why I need to keep stop the business and just wait you guys show up? I can't stop the business for a week and do nothing... Somebody please respond to me and tell me what's going wrong.

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