Vineland, Canada
4579 Twenty-First St
N/A
+1 2899694394
Wheelchair-accessible car park
I was so excited to go kayaking here, it looks beautiful and I have heard great things. I got here today and there was nobody here and the door was locked. I called to see what was going on, and the guy was like, “oh it’s cancelled.” Ok, thanks for the heads up, I just drove a distance to get here. When I expressed some disappointment about the fact that no one told us, he, instead of apologizing, proceeded to tell me that everyone else called to cancel this morning because the weather conditions aren’t good enough. But how would I know that? I don’t live here! Terrible customer service. Very disappointed.
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Fantastic price and location to rent a kayak with a very friendly and helpful proprietor. Jordan Harbour is a beautiful place to explore and brimming with wildlife!
A small group of friends and I checked out this place and it was just fabulous! The kayaks were in very good shape, John was a fantastic host and Jordan Harbour was perfect for non-expert kayakers. Prices were very reasonable as well. We'll be taking another group of friends next week! Highly recommended.
It's a gorgeous spot but I was disappointed to find out after getting there yesterday that the staff pack up and leave with inexperienced kayakers out on the water. Not sure if there are hours to go when people remain there or not but I will have to ask in the future.
Horrible customer service. We came by at 1pm last week and was told to come back 3pm because there we no canoes/kayaks available. We came back at 3pm only to be told that again none was available even though we reserved previously. The attendants are very rude with awful customer service skills.
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