Victoria, Canada
209-3214 Douglas St
N/A
+1 7784305588
Toilets
Wheelchair-accessible car park
I was not happy with my nails from another place I went to and Victoria Nail and Spa fixed them. They were incredibly helpful and they took their time. At no point did I feel like they were rushing me out. I am completely obsessed with this place and I will be going back for sure!!! So pleased with how clean it is, how well they treat you and the price is very reasonable! Five stars!!
like
I used to come here and get gel fills. I liked the finished product for the most part but I did notice that they weren't sanitary about their gel powder. Instead of taking some out of the container and using a separate one they would dip my fingers in the original container. And during these times, I find that really scary as I'm not sure how many other clients have done the same. But the big reason I stopped coming in was because I had a nail chip within the same week, and I called in to get it fixed. From what they told me it was a free fix and I was pleased to hear that. But what I did not like is that Lavender filed my nail that got chipped so short, it didn't match any of my other nails. And then she did the same to my other thumb. It looked awful, I've been to so many different nail salons and this was the first one that didn't put on a brand new nail. In my eyes that is what \fixing\ it means. Not trying to save money and short cut a customer. Save your time and money and go somewhere that cares and doesn't only care for your money.
This salon was so great!! Nice sweet atmosphere and the girls are professionals. The are educated and kind! They are skillful in their artistry. Definitely a great quaint spot to go to! Ruby was fantastic!! They are so sweet there! A return customer for sure!! ️
I have been an off and on again client since they opened and find that no matter what I always end up going back to Lavender and her crew. I have found that their care and quality exceeds anywhere else that I have been to in the city. They will bend over backwards to ensure that I and all their clients leave happy with a quality product, including staying past closing to ensure that we are satisfied with a complete and beautiful product. Anytime that there has been anything wrong with my nails or any other product that I have gotten from Victoria Nail and Spa they have not only fixed it without any issues, but made sure that there would be no other lifting or loss. My preteen step-daughter and teen daughter often come with me to get their nails and pedicures done and they love the treatment and they get treated just as professional as all other clients. My teen is now extremely happy to go on her own, she feels that comfortable and confident with them doing a great job and treating her professionally.
Very clean and professional. I had an appointment with Ruby and she is probably the best nail tech I've ever had. And thats saying a lot, I get my nails done all the time. Her painting is meticulous and she works really hard to give a high quality result.
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