Victoria, Canada
1506 Burnside Rd W
N/A
+1 2508000909
Toilets
Had a wonderful experience with my team at Roundhouse. Can't say enough about the care and thoroughness even during a pandemic. They would always respond to my emails and calls. I never once felt rushed or pushed out in any of my appointments, and I always had a lot of questions! Would highly recommend them to anyone looking for a midwife in Victoria.
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I cannot express enough gratitude to my midwives Lauren and Natalie, who were amazing supports throughout my entire pregnancy and birth. Being pregnant and giving birth during Covid added a lot of stress and unknown circumstance, but despite this I always felt supported and informed. Although my birth ended up very intervention heavy in the hospital opposed to the home birth I wanted, my birth was a very empowering experience and I credit this to how supported I felt, despite my circumstance.
It's uncomfortable to post such a personal review on google like this, but it's also hard to see nothing but 5 star reviews when my experience was so different.. I'd rather not go into details, but there were many times that I felt unheard during my pregnancy, and on quite a few occasions Roundhouse called to postpone my appointments with little notice/the day before, this became especially upsetting towards the end of my pregnancy...again I'd rather not go into details. I was assigned a \team\ of midwives....though it seemed most of my care was left up to only one midwife who often seemed to be overworked and stretched thin. There were moments when I felt supported and in the end a couple referrals they made for me were very helpful. The location and offices are warm and comforting. My midwives were very reassuring and generally kind. However, I can't say I ever felt that I was part of a community there or that my overall experience was particularly \empowering\. I often felt that very little information or insight was being shared with me. During my postpartum care I felt that some of my concerns were dismissed as my midwife would abruptly change the subject when I voiced them... It's hard to rate a service like this with a number of \stars\ and I didn't find their end of care survey very helpful...Unfortunately I do wish many things had been different, and if pressed to ate\ my experience I would say between 2-3 \stars\.
We had a horrible experience. I won’t go into specifics but suffice to say we chose to switch providers because of some serious gaps in our care. We made a point of being upfront about why we were switching and tried our best to make the transition conversation positive. We believe that everyone makes mistakes, we are all human, but too many had been made in this case to risk mine and baby’s health. Less than a week later I had pprom, not surprising as I’d been disregarded for weeks when I knew something was wrong. I later learned I’d likely been in preterm labour for a while. Baby was born early but very healthy. My husband even saw one of our midwives three times in the hospital and was ignored each time. It wasn’t until the fourth time when myself and our baby were with him did the midwife simply just said “congrats” and walked away from us. He’d been at every appointment with me. It was clear to us that she didn’t care at all. This whole experience traumatizing to say the least as if trusted these women with our lives. Trust is so very important and we’ve learned from other families and healthcare professionals that our experiences were not unique.
Terrible experience with Astrid. I still have trauma about my birth experience with this midwife
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