Victoria, Canada
20 Burnside Rd W
N/A
+1 2504756440
Wheelchair-accessible entrance
Proline is a local business that has provided our strata good guidance and leadership. They are reliable, knowledgeable and you can count on your business being in good hands. Our strata switched to Proline several years ago after another local property management company almost put us into bankruptcy. Are they perfect, no but do they have our back, yes!
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I haven’t put any bad reviews so far, but I definitely have to give my first bad review to proline Management because of the bad bad bad experience I have! There’s a issue came up of my condo unit in early December ( now it’s January 18th).It’s been two months and the problem still not being solved and the strata manager Jarryd is not responding to my email since I asked when they can fix the ceiling problem. I paid my strata fee regularly, HOWEVER , they don’t want to pay penny when there’s a problem happens to the condo owners. The situation of my living place getting worse and worse, the moulds spread because the leaking from upstairs haven’t been stopped, it’s totally ruined my life and waste my time to deal with them!
does anyone who works here actually do their jobs? it doesn't seem like it. proving time and time again to be the worst property management company because of their failure to answer emails or phone calls, and failure to deal with issues. don't even bother responding to this review with an attempt at giving a solution. my partner had already put in a review previously, and even after getting the response saying to contact proline about the situation [we did contact them after], guess what, still no good answer to the email or an actual solution from proline. this company will give you the run around because they don't actually do what they're supossed to do, or say they're going to do. completely clueless.
I rented from proline and it was beyond the worst experience I have ever had. Our unit had mice/rats, BLACK MOULD, loud neighbors and a property manager who attempted to mansplain that we as tenants must be \dirty people\ to have these issues. If you want unaccountable myogenetic subhuman treatment from middle management who clearly do not get paid enough, enjoy.
If you want a rent increase during the middle of a pandemic on your already overpriced unit this is the company for you! Judging by the mass of horrid reviews it’s clear they only serve the needs of the building owners and not the tenants keeping them in business. Tried contacting management over the term of our lease and they very rarely if ever get back to you unless it’s something that serves there needs. The last straw for us was a rent increase during a pandemic that is a VERY bad look and just not morally acceptable. This is without question the worst property management company I have been with if you are considering one of there buildings I urge you to look elsewhere!
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