Victoria, Canada
3531 Uptown Blvd
N/A
+1 2503842728
DeliveryIn-store pick-upIn-store shopping
Wheelchair-accessible car parkWheelchair-accessible entrance
I love the flexibility of booking a private shopping appointment. I did this in September and with Shannon's expertise and knowledge I was able to put together my Fall wardrobe without any stress. Shannon made the whole experience FUN!! I get so many compliments when I wear the clothes she picked for me. I highly recommend you book an appointment! A month later I went back for my winter coat and again Shannon helped me out. From now on I'm just going to let her pick all my clothes....LOL!!
like
I was so happy to see this new store at Uptown as I have been a Laura shopper for decades, first in Ottawa and then downtown Victoria. I went in, saw a dress I liked, tried it on, and bought it. Hubby barely had time to blink before I was back out again with my Laura bag. We didn't have much time as we had to get back to the car that was charging.
I am not sure why the star ratings are so low for such a wonderful shop! The ladies working there are always willing to help (if help is needed!) I never feel bothered of pressured into purchasing anything, and they are always willing to order anything into the store if needed. As a frequent shopper of Laura (especially this location) I am a very happy customer and I will keep coming back. I love the clothing, style, comfort and quality.
I have been told by several friends that the new Laura location was poor and poor customer service but I had to find out for myself, I have just come out of the Victoria Laura store very upset, I was in the store for approx 20 minutes. 2 female sales staff leaning on the counter chatting away. The store was empty I walked around the store twice and was not acknowledged in any way or asked if I need help. I shopped at the old store on a regular basis and always spent a lot if money. Now I have to shop online because the selection of plus sizes are minimal and the service is very poor.came away with a bad taste. I hope this helps other customers. Shop somewhere else. They obviously don't need the business.
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Wheelchair-accessible car parkWheelchair-accessible entrance