Victoria, Canada
225 Menzies St #102
N/A
+1 2503806655
Toilets
Wheelchair-accessible toilet
New to Victoria, I came to James Bay Dental for the first time today for a cleaning ONLY. Routine bi-yearly appointment. My experience was fantastic. I booked my appointment with Alison's help, one of the receptionists there. Her responses to my e-mails were fast and friendly. Our correspondence alone made me happy to try a new dentist office! In terms of Covid safety protocol, I felt very safe and comfortable. They limit three patients to the waiting room area so no one is crowded. The receptionists work behind plexiglass and disinfect the check-in iPad before passing it off to patients to use. They are clearly aware of keeping distance. Shout out to SATHIA - DREAM DENTAL HYGENIST! I was blown away by how kind and gentle she was! She listened to my concerns and to what I needed from the visit and executed exactly that. No pain! I would highly recommend requesting Sathia for your dental cleaning. I did not have to meet with a dentist for the purposes of my visit, but loved my experience with the front desk ladies and Sathia!
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I have been coming to James Bay Dental and seeing Dr. Vorobyev for over a year and could not be happier. He takes the time to explain everything and is very knowledgeable. The staff is extremely professional and the dental care is exceptional in every regard from routine cleaning to more complicated procedures. Would highly recommend. One of the best dentists in Victoria!
Not sure about the other negative reviews, but I went to Hillside Mall for my first check up in years and needed three fillings, which were done for around 1k. One of the fillings was heavily bugging me so I went to these guys in James Bay and was well taken care of. Sadly, the three fillings I had done at Hillside now all need to be replaced (about two years later, but the initial one was bugging me one year in). I’m pretty annoyed at the office at Hillside as their team wasn’t even very kind, and the dentist didn’t seem too confident. I haven't had any issues with James Bay Dental so, I mean, give them a shot.
I come to James Bay Dental regularly for cleaning and dental work, and the service I receive is nothing but wonderful! I have seen three different hygienists so far and they were all friendly and consistent. The front desk ladies are so nice and I usually get nervous when it comes to dental appointments but their relaxed vibe is totally helpful. My dentist, Dr. Gennia is very calm and professional. I have seen him for my wisdom teeth extractions, fillings/inlays, root canal, and now getting my teeth straightened with a clear line. Gennia is honest and straightforward, and I have never had issues with all the dental work he's done. As a matter of fact, he openly discusses my dental treatment plan that works best for me, which I appreciate it because I found my previous dentists to just recommend treatment that are not necessary or required. This office is very busy but they are accommodating with scheduling all my appointments. Once I had to go in for an emergency root canal and they were so flexible that took me in during their lunch time! Also, this office is clean and well-kept. I have nothing but great things to say and I highly recommend this place.
Nice informative dentist. Gave me choices for treatment. Would recommend to anyone looking a good dentist/hygienist.
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