Victoria, Canada
1633 Hillside Ave Unit 107
N/A
+12509538003
Dr Catchuk and his team were welcoming and very patient. On short notice for an upcoming ski trip, they had me in contacts lenses (for the first time) same day, and showed me everything I need to know about them. Highly recommended. Also a great collection of quality eyewear in-store. Thanks Nick and to the rest of the Iris team!
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I had a great experience at this store. I came in not sure what style of glasses I wanted, and the staff were very friendly and helped me try different styles to determine what I was looking for. After narrowing down the type of style I liked the staff showed me many different colours and price ranges of similar styles to find the perfect pair for me. They were very attentive and I didn't feel rushed or pressured. I was very happy with my overall experience and love my glasses. I will definitely be back!
The exam was felt thorough. I felt very confident the doctor would have caught any problems or changes to my eyes that a more rushed doctor might overlook. Roxy is very professional and helped me pick out a great pair of glasses that suited my bottle-cap prescription! I also really appreciate the direct billing.
I was so impressed with Roxy, Ken, and Prashant. They helped make my first eye exam a breeze and getting my first pair of glasses so simple. Billing directly to Blue Cross was a huge draw and they made me feel like I was in capable hands. Highly recommended.
While shopping for sunglasses, i encountered amazing customer service by Roxanne. i was reccommended to the store by a friend and was so happy i went. Her knowledge amazed me, she made me feel like i made the right purchase with no buyers remorse.
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