Victoria, Canada
906 Yates St
N/A
+1 2503889991
Online appointmentsDeliveryIn-store shoppingOn-site services
Wheelchair-accessible entrance
I've been coming to DTI Yates since around 2015 when I ordered the parts for my current (hopefully soon to be upgraded) machine, and I've had nothing but good experiences. One thing I *really* appreciate is that the shop has never made assumptions based on stereotypes with regard to my computer knowledge. I'm not a 20s/30s something male, yet I do a fair bit of PC gaming, and as a consequence I have a decent grasp by layperson's standards. They've always respected me, and... when it comes to shops dealing in computers, that is more rare than many people might realise. In addition to that, service has always been great, from repairs, to ordering in components and peripherals, to home deliveries (in non-Covid times, clearly). Cheers! p.s Having just read the exchange between Jeremie and the owner, who explained they'd been looking after a cat for humanitarian reasons, made me like them all the more!
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Very happy with DTI Colwood (Chris). Instead of trying to sell me a laptop, they look at my current one and made improvements that made it faster and better, all way cheaper than buying a new one. Years ago, they replaced my laptop motherboard under warranty, a laptop that I have purchased in a Big Box Store that did not really care about customer service. This is the reason why I went back to DTI Computers and will go back again for all my computer's needs.
If I could give a 0 star I would. Just all kinds of wrong. The store is covered in cat hair. Its everywhere! Parts of computers and computer parts on the floor and zero organization. The printer for the debit machine needed a new roll of tape, took 30 minutes and the manager to come in on his day off to figure it out!? These guys fix computers? Lights were off in half the store. Just all all-round very uncomfortable.
This is the first time I've ever posted a Google review but wanted to do it for DTI because they have such great customer service.
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