Victoria, Canada
591 Ker Ave
N/A
+1 2507048509
DeliveryIn-store shoppingSame-day delivery
Repair services
Bought a washer and dryer. I gave Chris my old units in case he can use the parts. He's very knowledgeable about getting these units up and running and fixing any of the common problems.
like
I bought a washer and dryer set from Chris about a year and a half ago. Since day 1, I have had nothing but problems with it. I called him within the two week warranty, and he did not answer any of my phone calls, text messages or e-mails. I kept calling all summer long, and he did not answer at all. When I finally did get in touch with him, after several attempts his answer was, I don't do calls in the summer. My time off. I demanded my money back, but he denied. I will bring you another one. I refused his offer, as I don't want to deal with another dryer that has been sitting in his shed for 20 years or so, and rats have lived in. For a business man, he sure gives poor warranty and service. He would not let us see the washer and dryer work. They were sitting in his driveway all ready to go when we got there. He told us that he just ran them through a cycle each and that was that. The washer works good. but it clunks while agitating. My opinion, I think he was more interested in getting us out of his yard, so that he could go and play on the water for the rest of the day. I would not recommend him to anybody looking for a decent washer and dryer. I can't even give him a half star, so I have to do 1 star. Not impressed with his service or machine.
We bought a second hand machine from Chris and had problems with it as a fuse blew out on the delivery. Chris took his time to drive all the way to Duncan and do a house call. We had a range of frustrating factors but Chris managed to get us up and working. Would definitely recommend and use his service again as he stands by his word and makes sure you are a happy customer.
Steve and Bobbi bought a used washing machine from Chris, he guaranteed it for two weeks, we had problems with machine on first wash, we took machine back to Chris, he determined machine was broken, and not fixable. He replaced our machine with another used one. We have used machine twice now, and very Happy with results. Nice to know there are people out there working hard to make a living and are willing to back their work, thank you Chris
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