Rawdon, Canada
3440 Rue Metcalfe
N/A
+1 4508345563
Toilets
Wheelchair-accessible toilet
Called, left a message, and they not only called me back but also found a time slot for me short notice. Professional and caring, couldn't ask for more!
like
Cancelled appointment yesterday (for 2 pets) – they sent a message yesterday, for my feedback, today secretary seemingly doesn't know about it, so writing review here: it's more about current procedure than past experiences (which were pretty good) - I know about Covid precautions, but when they advised me of procedure - person not being with pet(s) during visit, telephone-only, another room - I cancelled; the place where I went instead [Dr. Sylvain B. - very good and he operated on my dog on past occasion]: I was allowed in examination room with my pets (I with mask of course), I'd say this is the natural way of doing things, and no doubt about it, a world of difference, being present and being able to hold my animals, calm them, etc – Rawdon's rationale: room size and so distancing (conjecture : maybe rooms relatively small, deliberately, so more clients/ at one time?) but actually not valid, Dr B's room same size, so this a matter of personal discretion. not interested in visiting VHR as long as current protocol (which, I'd say, is arbitrary and overly- restrictive) exists. Jay Ess Lanaudiere
Amazing service and care. Unfortunately latest visit was to put our cat to sleep. Not rushed at all, offered all the time we needed. Kindly offered a hair souvenir in a little glass bottle. If that wasn't enough, they sent a Condolence card a poem. Very thoughtful Vets and Techs. I would give 10 stars if I could
I love the staff. Very caring and thorough.
Chair
Very nice vets
Deli
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