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Peoples Jewellers

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Vaughan, Canada

stores.peoplesjewellers.com
Jewelry store· Diamond dealer· Goldsmith· Jeweler· Silversmith· Watch repair service· Watch store· Gift shop· Jewelry designer· Jewelry repair service

Peoples Jewellers Reviews | Rating 3.3 out of 5 stars (8 reviews)

Peoples Jewellers is located in Vaughan, Canada on 1 Bass Pro Mills Dr. Peoples Jewellers is rated 3.3 out of 5 in the category jewelry store in Canada.

Address

1 Bass Pro Mills Dr

Phone

+1 9057600676

Service options

Kerbside pickupDeliveryIn-store pick-upIn-store shopping

Accessibility

Wheelchair-accessible car park

Offerings

Repair services

Open hours

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Awais Ahmad

It's nice but mostly in rings they haven't available all sizes..otherwise you have to wait almost one and half week. But overall customer service is good.

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N A

Really awful customer service. I got my diamond put into a new setting, looked great but had concerns around the security of the diamond. They dismissed my concern and said that they have the best workers and it would never fall out. I went back about two months later and asked if they could make it more secure and got the same response. A few months (about 7 months) later noticed the diamond indeed fell out. When I went back for they told me it’s only within six months that they could help and turned me away. It was 100% their fault and yet they did not help me. It’s not a sweater I lost it’s a diamond. Don’t trust this chain, they are notnice people unfortunately even though they have a selection of nice rings. I’m devastated.

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Rebecca Gomes

My boyfriend and I walked in peoples looking for an engagement ring and a mature woman with short blond hair assisted us. She was rude and short and didn't listen to what I was looking for and assumed that we had a low budget. She also kept pushing for their 20% off sale wich we could care less about. She was trying to tell me what to like as aposed to listening to what I was looking for. Needless to say we left empty handed with a bitter experience as these special moments should be exciting. We ended up at Michael Hills with amazing customer service. I highly recommend not even walking in here. Don't waste your time.

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JUPINDER SINGH SOMAL

Had bought bulova watch 2 years ago, also lifetime battery replacement warranty for extra 60, when I visited today to get the battery replaced she told me that they can’t as I don’t have the bill from 2 years ago, then I asked her to put watch’s serial number or my contact details, she said as they are busy it will take time, there’s another person replacing batteries for 15-20 u can go there and get it replaced, and when I asked her why should I go there as I have paid for services here 2 years ago, then she again trying to send me out of store by saying as it’s pandemic battery replacement will take 2-3 months of total, I should take my watch back with me. And when I said I don’t have problem with waiting for 2 months, her face expressions changes as if I’m very bad person, by asking her to provide the warranty services for which I have paid for

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Umai S

Have been desperately trying to contact this location for hours now. Other locations agreed that this location is notorious for that. How is this customer service ? Reached out to their chat service and they said go to the store. I don’t live near this store to go there and ask one question. Customer service is absolutely horrible. Will definitely NOT recommend this location. Only way I’ll make a trek down there is to get my money back

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Sabah Shaikh

Don't know what customer service is, keep telling you that you don't know your size when you do

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Adi Z

I must say that i was very skeptical about what is going to happen when i walk into the store but i will say that i am 100% pleased with the customer service shown. Nader the manager was quick to assist me with my problem i had with my wife's ring. He did not have the ring in store in order to replace the one that i brought in so he called around and made it happen . My wife is getting her ring in 24-48 hours and i couldn't be happier. 5 star service all the way!! For anyone who's skeptical about this place because of the ill reviews i suggest you go ahead and purchase something.

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Tina Karram

Terrific service at People's Vaughan Mills Mall, with a special thanks to Sales Associate Patty and Manager Nader. I always receive 5 star treatment from this location. They know the true meaning of customer service. Patty is always friendly, positive and willing to help - she always makes me feel comfortable in the store. Nader exceeded my expectations by thoroughly listening to my concern, offering to help and following through with a solution. It is reassuring to know that there are still people who care about their customers. Thanks again to Patty and Nader for the amazing service!!

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