VGH Simulation Centre

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Vancouver, Canada

vch.ca
Hospital department

VGH Simulation Centre Reviews | Rating 1 out of 5 stars (5 reviews)

VGH Simulation Centre is located in Vancouver, Canada on Vancouver General Hospital, Leon Blackmore Pavilion, 230, 855 W 12th Ave 2nd floor. VGH Simulation Centre is rated 1 out of 5 in the category hospital department in Canada.

Address

Vancouver General Hospital, Leon Blackmore Pavilion, 230, 855 W 12th Ave 2nd floor

Phone

+1 6046753640

Open hours

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Ted Mackie

Thank you to the team for their excellent Covid-19 safety response. I attended a simulation session in winter 2020 and was impressed by their enhanced safety protocols and procedures. Minus 1 star for their outdated sim dolls. Keep up the great work.

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Gina Kim

Poor customer service and leadership. Why did leadership think it's ok to abruptly end our healthcare training and embarrass me in front of my colleagues and students? Why is there a bias against healthcare students and trainees? Why are the hours of operation so limited? Why can't we go back to the self service business model? Why are they pretending to follow standardized procedures, but continue to cherry pick when and where to deviate and set their own path? Why is the supervisor consistently away? Why do they let some groups eat in the training rooms and not other groups? Why are the task trainers, simulators, and ultrasounds from previous decades still being used? Why are there so many project specialists on the team but so few front line staff? Why do some groups or organizations get priority scheduling privileges and special treatment? Why have they deliberately removed all of the security phone numbers in all the training rooms? Why did the supervisor tell my colleague that there is nobody we can complain to about unfair policies or decisions? Please improve on customer service, leadership, and fairness, and equality. Thank you.

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Natasha G. Laine

Growing up in the city, I utilized the simulation center regularly back when it was in the Jim Pattison Pavilion of the hospital and it was a great resource that invested heavily in innovation, diversity, staff, and multidisciplinary research and education. It was great coming to the morning rounds at 7am on Mondays and Wednesday, participating in cadaveric dissection labs on weekends, and participating in research and medical journals whenever my busy healthcare schedule allowed for it. It was a a very inclusive and welcoming environment for education and healthcare. In the current iteration of the center, the new boss is sometimes catering to specific groups of people that are her friends or to specific groups or individuals that are profitable or advantageous to her. Sometimes, groups not meeting those requirements are being shut out. Not only is she inexperienced and unfit to run a simulation center, she is habitually cruel to the smaller people in healthcare. My daughter who is a healthcare student informed me that the simulation boss just abruptly stopped their training sessions simply because they were students and not staff. Isn’t the whole point of a simulation center is to let students practice and master their craft before performing medical procedures on real patients? My colleagues and I had our morning meetings stopped by the simulation boss after it was running for over a decade in Jim Pattison Pavillion. The simulation boss habitually belittles other staff and students and this shouldn’t be happening in this day and age. At times, I've even seen some students and staff in tears. There is no greatness in making other people feel small.

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Denise D.

The supervisor Kylie micromanages, is rude to some clients, disrespectful to some of her own staff, reduced funding for high tech simulation, and has refused service to my students. Very disappointed in the decisions of the supervisor.

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Tina F.

The supervisor gives preferential treatment to certain people, departments, and organizations. The supervisor also flips flops back and forth on issues and policies, often in complete contradiction.