Vancouver, Canada
1193 Kingsway
N/A
+1 6043242201
Toilets
Wheelchair-accessible toilet
I was with this clinic for my second pregnancy. I came to this clinic because i was excited by their model and had heard great things. I was really happy with my choice. We had a couple little issues early on but ignored them. Then we found out at 20 weeks that I needed to terminate the pregnancy. The clinic promised me to provide the necessary follow up for up to two weeks after the termination. After the termination no one from the office followed up with me. I called the office three times asking for someone to call me. When someone finally called two weeks and a half weeks after the termination she talked about her personal issues for the first ten minutes and i had to comfort her. Not appropriate or what I should be expected to do after my own loss. Because they didn't reach out to me until after the two week mark they would not see me or provide me with postnatal care even though it was their fault. Then when I was pregnant 4 months later I filled in a referral for my new pregnancy to see them again. They never got back to me. No call or email. Nothing. I didnt follow up to see if they just didn't want me as a patient any more or my referral got lost. Neither option is good. I was let down by this clinic and am now receiving care from another midwife group. I sincerely hope you do not have the same experience as me.
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We are very impressed about the service and professionalism of South Community Birth Program. We are thankful to you.
I had such a positive experience at South Community Birth Program. All the midwives were so caring and thorough. Even though they are busy, I felt like they truly cared about me and I never felt rushed. I recommend SCBP to first time moms who may not know who to go to for prenatal care, and moms who wish to have better prenatal care this time around.
We are truly grateful to SCBP staff. Our first baby is 6 weeks now, and looking forward to all that wonderful care, friendliness, beautiful smiles, ... for our next pregnancy:) Having joined SCBP late in my pregnancy, your professionalism exceeded our expectations! You took over our worries so we can relax and enjoy the pregnancy. Thank you! Special thanks go to Lori, Preveena, Steph, Susie, Becca, and Melanie our doula for the great job. God bless.
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