Vancouver, Canada
2935 Granville St
N/A
+16046387494
Good store but pretty small. More online.
like
I have ordered bed and bedroom setting for my child in September 2020, after getting cancelled just randomly and I had to go back to the store and re order, finally End of November I was assured the items will be shipped by latest beginning of Jan, and then in Jan another email, delayed to Feb and finally today the items were again cancelled. Horrible experience, so irresponsible, and why even this company stayed in business is beyond me? Do not waste your time and money.
Horrible customer service, or should I say no customer service? Walked in intending to make a purchase however I was NOT greeted whats so ever. Both people working stood behind the counter, sure they looked busy but a simple Hello would have gone a long way. Disgusting in my opinion. Will not be visiting again.
Bunch of thieves, I canceled an order from them back in July they sent me an email with receipt that the order was canceled. In September I received another email from them that the order is being shipped, confused I sent them an email with the original canceled order receipt showing the order was canceled. They apologize and send me another email confirmation that the order is canceled. Fast forward to November 13th , I received another email confirmation that the order has been canceled, I found this to be strange so I immediately checked my credit card and lo and behold on the the same day that they sent me a canceled order receipt they also charged my credit card for the canceled order. I've called the store and the costumer service line to try to get this resolved, for three weeks now I’ve only been getting the run around and they have yet to return my money. I have escalated this with my credit card company fraud department and will also file a complaint with BBB.
Shockingly poor service and attitude. I'm not sure if they're being actively rude to give off the cool/snooty vibe, or if they are just that incompetent and lazy. Sad to see such judgemental staff - the customers are probably more affluent than the workers, but it's the workers that are the ignorant snobs here.
Deli
The best companies in the category 'Deli'