Vancouver, Canada
258 E 1st Ave Unit #3
N/A
+1 6048005234
Klo Lab Design made some incredible things for me and their quality exceeded my expectations. They are extremely professional to deal with and were incredibly understanding, patient, and you could tell they take pride in their work which is admirable. I continue to use their services and have no hesitation to recommend them to anyone. 5 stars is an understatement
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If I could give 10 starts I would! I would definitely recommend. Amazing customer service, professional team, and very creative. My order came out even more beautiful than I expected! Thank you Klo Lab Design!
I’ve worked with Klo Lab on multiple cnc projects and they have always been helpful with material sourcing and the fine tuning of my files for production. Great service and top notch fabrication. Highly recommend! I will certainly keep using them!
Klo Lab provided top quality plexiguards that are well designed and aesthetically pleasing in the office. I wanted to support a local small business and was blown away by their customer service as they provided me with regular updates on my orders with a quick turnaround. I highly recommend Klo Lab for any and all plexiguard needs!
Do not deal with this company! Very unprofessional and do not take ownership on their mistakes, which are many. They have no customer service ethics and are difficult to deal with. We had an accident at my store and broke two of our plexiguards. I called to reorder two plexiglass pieces with exactly the same specifications as the original order. The girl at KLO said she couldn’t reorder the previous plexiglass with the same specifications without me resending a new order. Why she could not look the original order up is beyond me. She asked me to email the order with the same specifications as the previous plexiglass. I sent an email with the same specifications as the original order. The plexiglass pieces were wrong. They refuse to correct their mistake. Be very cautious once they have your money, they don’t really care about you! In response to your post, you did not make the replacement plexiglass pieces correctly. There were to be two openings per plexiglass as in the original order. You misread the email and made two different plexiglass pieces, although the wording was exactly the same as the original plexiglass order. I would highly recommend you look at previous jobs you made if you are contacted to make exact duplicates. This could avoid your confusion in the future..
Deli
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